EDI Delivery Consultant

Rockwell Automation

EDI Delivery Consultant supporting domestic and international Trading Partners in Plex Smart Manufacturing Platform. Utilizing ERP, Supply Chain, and EDI experience for consulting leadership.

Posted 4/30/2026full-timeRemote • Florida, Missouri, Pennsylvania, Texas, Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Participate in customer kick-off meetings: review project expectations, deliverables, timelines, and budgets
Monitor and deliver to a mutually agreed project plan, implementation timeline, and budget
Gather and create accurate requirements for software configuration or new development, designed to meet the true business needs of the customer and requirements of the Trading Partner
Test and configure software to meet customer requirements
Conduct workshops for customers
Provide multi-faceted support while delivering services, including: resolving problems, explaining products and services, instructing in use of software, configuring software, managing risks, troubleshooting, billing concerns, and other business priorities
Communicate appropriate guidance for resolution and status in a timely manner
Collaborate with Services (Professional, Technical, and Support), Customer Success, Product Management, and Product Engineering
Gather information, research, and manage customer requests from creation to completion
Manage timelines and deliverables with internal departments and customers
Utilize and enhance our Delivery Practice, PMO and the Plex Knowledge Management System
Build formal and informal relationships with customers and internal team members

Requirements

What you’ll need

Bachelor's Degree in Relevant Field.
Legal authorization to work in the U.S.
The ability to travel 10% of the time.
Typically requires a minimum of 5 years of related experience.
2+ years of experience in a consulting role within manufacturing industry.
2+ years of experience with Electronic Data Interchange (EDI).
Prior Plex experience.
Prior experience with EDI standards (X12, EDIFACT, ODETTE, and VDA).
Prior experience using BOOMI in a professional environment.
Experienced in project management.
Willingness to work non-standard hours on occasion.

Benefits

Comp & perks

Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementsoftware configurationsoftware testingElectronic Data Interchange (EDI)EDI standardsX12EDIFACTODETTEVDABOOMI

Soft Skills

communicationproblem-solvingcollaborationcustomer supportrelationship buildingtime managementorganizational skillsinstructionrisk managementtroubleshooting