Rockwell Automation

EDI Delivery Consultant – Plex

Rockwell Automation

full-time

Posted on:

Location Type: Remote

Location: Florida • Missouri • United States

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About the role

  • Participate in customer kick-off meetings: review project expectations, deliverables, timelines, and budgets
  • Monitor and deliver to a mutually agreed project plan, implementation timeline, and budget
  • Gather and create accurate requirements for software configuration or new development, designed to meet the true business needs of the customer and requirements of the Trading Partner
  • Test and configure software to meet customer requirements
  • Conduct workshops for customers
  • Provide multi-faceted support while delivering services, including: resolving problems, explaining products and services, instructing in use of software, configuring software, managing risks, troubleshooting, billing concerns, and other business priorities
  • Communicate appropriate guidance for resolution and status in a timely manner
  • Collaborate with Services (Professional, Technical, and Support), Customer Success, Product Management, and Product Engineering
  • Gather information, research, and manage customer requests from creation to completion
  • Manage timelines and deliverables with internal departments and customers
  • Utilize and enhance our Delivery Practice, PMO and the Plex Knowledge Management System
  • Build formal and informal relationships with customers and internal team members

Requirements

  • Bachelor's Degree in Relevant Field
  • Legal authorization to work in the U.S.
  • The ability to travel 10% of the time
  • 5+ years of related experience (preferred)
  • 2+ years of experience in a consulting role within manufacturing industry (preferred)
  • 2+ years of experience with Electronic Data Interchange (EDI) (preferred)
  • Prior Plex experience (preferred)
  • Prior experience with EDI standards (X12, EDIFACT, ODETTE, and VDA) (preferred)
  • Prior experience using BOOMI in a professional environment (preferred)
  • Experienced in project management (preferred)
  • Willingness to work non-standard hours on occasion (preferred)
Benefits
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementsoftware configurationrequirements gatheringtroubleshootingtestingrisk managementbilling managementElectronic Data Interchange (EDI)EDI standards (X12, EDIFACT, ODETTE, VDA)BOOMI
Soft Skills
communicationcollaborationproblem-solvingcustomer supportrelationship buildingorganizational skillstime managementworkshop facilitationguidance provisionadaptability
Certifications
Bachelor's Degree in Relevant Field