Territory Services Manager

. Oversee the successful daily operations of the Services Engineering department for each customer location.

Posted 3/11/2026full-timeRemote • Maryland, New Jersey, New York, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Key responsibilities & impact

Oversee the successful daily operations of the Services Engineering department for each customer location.
Manage a team accountable for all aspects of automation engineering activities to maintain performance as required by schedule and project timelines.
Generate, review and control departmental documentation (e.g., SOPs and system reports).
Participate in document revisions, providing input.
Provide leadership and expertise for the automation engineering activities during the tech transfer of new products in the customer's facility.
Analyze system data to support investigations and lead delivery excellence.
Establish cross-site relationship with other Rockwell Automation Territory Managers to maintain best practices.
Execute continuous improvement for site projects to implement new equipment, technology, processes, or materials as required by our needs aligned to the site objectives.
Represent Rockwell Automation at regulatory inspections (internal, external), respond to questions, coordinate responses and corrective actions.

What you’ll need

A Bachelor's degree or equivalent years of relevant experience
Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
5+ years of leadership experience
The ability to travel 25-50% of the time.
Executive communication skills because you will have direct interaction with Sr. Management and stakeholders.
Extensive technical knowledge as you will be the expert in the team's execution and solutions.
Knowledgeable on Rockwell Automation business systems
Enable a culture of inclusion within organization and among peers
Agility in adapting to change.

Comp & perks

Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

ATS Keywords

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Hard Skills & Tools

automation engineeringtechnical knowledgedata analysiscontinuous improvementproject management

Soft Skills

leadershipexecutive communicationagilityinclusion

Certifications

Bachelor's degree