Manager

• Responsible for the profitable global revenue growth of the Infrastructure Managed Services offers
• Lead the Infrastructure Managed Services product management team to set the strategic vision and strategy for new offer development and existing offer improvement using market data, voice of customer, competitive assessments, and feedback from internal stakeholders such as Sales, Delivery and Customer Success.
• Development and communication of a simple, clear, and consistent Infrastructure Managed Services roadmap.
• Partner with global peers in offices such as the Project Management Office, Service Capability Managers, Engineering, Cyber Professional Services and Managed and Support Services, and Functional leaders to execute a disciplined service development, release and improvement process.
• Collaborate with Global Sales and Marketing partners and the Channel to create consistent launch material, generate clear marketing and sales collateral and enablement, and support customer opportunities and engagements as needed to drive the growth of the business.
• Collaborate with regional delivery leaders to understand and resolve operational challenges that may hinder portfolio and delivery excellence.
• Lead product management team to facilitate relationships and partnership details with global partners.
• Develop a strong product management team with well-defined business goals, training and professional development growth objectives and robust succession plans.
• Foster a product management team culture of employee empowerment, accountability, growth, diversity and retaining and attracting top talent.
• Support key M&A activities.
• Drive adherence to planned budget, offer requirements, and schedule for service releases.

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