Rockwell Automation

Engineer, Remote Support, Dutch

Rockwell Automation

full-time

Posted on:

Location Type: Hybrid

Location: Rotterdam • 🇳🇱 Netherlands

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Job Level

Mid-LevelSenior

Tech Stack

VMware

About the role

  • Provide technical support to internal and external customers including end-user Operators, OEMs, Developers, System Administrators, Field Consultants, and Engineers.
  • Team member of our Controller hardware team where you will work with leading Logix controller systems and related products.
  • Create and publish knowledgebase articles.
  • Provide exceptional customer service from start to resolution for each issue.
  • In most cases, this support will be provided by phone and email.
  • In this role work takes place on shift mode from Monday to Friday between 8-17.

Requirements

  • Bachelor's Degree in Electrical or Computer Engineering, Computer Science, Information Systems (other degrees considered based on relevance to the role)
  • Fluent English and Dutch language skills are mandatory for the role.
  • Knowledge of the product range and applications of industrial automation in connection with software solutions and IT systems.
  • Knowledge of VMWare, (Windows Servers), Ethernet networking, HMI systems.
  • Knowledge of PLCs.
Benefits
  • Volunteer Paid Time off available after 6 months of employment for eligible employees
  • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation
  • On-demand digital course library for professional development
  • Comprehensive mindfulness programs with a premium membership to Calm
  • Employee Assistance Program
  • Personalized wellbeing programs through our OnTrack program
  • and other local benefits!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical supportknowledgebase articlesindustrial automationVMWareWindows ServersEthernet networkingHMI systemsPLCs
Soft skills
customer servicecommunicationteamwork
Certifications
Bachelor's Degree in Electrical EngineeringBachelor's Degree in Computer EngineeringBachelor's Degree in Computer ScienceBachelor's Degree in Information Systems