Rockstar

Salesforce Administrator

Rockstar

full-time

Posted on:

Location Type: Hybrid

Location: AtlantaUnited States

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Job Level

About the role

  • Support and optimize the Salesforce instance, ensuring the testing and live environments stay consistent and reliable.
  • Manage administrative tasks such as user management, user profiles, roles, custom objects, page layout changes, custom fields, flows, etc.
  • Design end-to-end integrations and solve problems creatively using standard functionality to simplify the user experience.
  • Enhance and automate the user experience, utilizing flows, validation rules, reports and dashboards.
  • Troubleshooting day-to-day issues with the end users.
  • Stay up to date with software releases and new functionality through continued education.
  • Document all processes, policies, training, and training collateral.
  • Keep end users up to date on all Salesforce changes through continued training sessions, when applicable, and training collateral.

Requirements

  • Bachelor’s degree required.
  • Minimum 1-year experience as a Salesforce.com administrator.
  • Sales Cloud and Service Cloud certifications preferred.
  • Strong understanding of Salesforce tools and best practices, including understanding of page layout customization, overall UX, and permissions.
  • Previous experience with VisualForce and APEX code not required, but preferred.
  • Good communication skills, both verbal and written.
  • Ability to work alone and be a self-starter.
  • Strong work ethic with a team-player mentality.
Benefits
  • Competitive benefits package includes employer sponsored medical, dental, vision, life, and disability insurance options.
  • 401(k) program with company matching.
  • Paid Time Off and Holidays.
  • Employee Education programs available.
  • A purpose-driven and encouraging work environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce administrationuser managementcustom objectspage layout customizationflowsvalidation rulesreportsdashboardsVisualForceAPEX code
Soft Skills
communication skillsself-starterstrong work ethicteam-player mentalityproblem-solvingcreativitytraining abilitiesdocumentation skills
Certifications
Salesforce.com administratorSales Cloud certificationService Cloud certification