Senior Director, Technology and AI – Clinical and Customer Operations
hims & hers
Senior Manager, Business Operations
Rockstar
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteJob Level
Senior
About the role
- Become an expert on the business and the outcomes machine built across people, process, and technology
- Become an extension of the co-founders by overseeing and executing cross-functional initiatives with aggressive follow-up and communication
- Embed with operating teams to identify and implement process improvements to streamline operations
- Conduct speedy but thoughtful analysis for high ROI executive decision support ranging from deal evaluation to performance marketing decisions to teacher compensation to AI roadmap
- Help establish rhythm of business by regularly analyzing key business metrics to identify actionable trends and insights
- Build compelling presentations for Board meetings, current clients, and internal stakeholders
- Develop and maintain dashboards and reports to track performance and inform decision-making
- Conduct market research and competitive analysis to identify new growth opportunities ranging from partnerships to M&A
Requirements
- Minimum of 3 years of experience in operations, consulting, corporate strategy, or similar roles; MBA is a plus
- Demonstrated experience in a high-growth environment
- Strong strategic thinking skills with the ability to translate strategy into actionable plans
- Excellent communication and influencing skills, comfortable working with executive leadership
- Ability to thrive in a fast-paced and ambiguous environment, shifting priorities as needed
- Passionate about education and committed to closing the opportunity gap
- Remote work for US-based candidates with a preference for those in New York
