Salary
💰 $155,000 - $170,000 per year
About the role
- Serve as the Executive Director’s technical thought partner, shaping how and what is built in alignment with the overall product strategy.
- Stay current on trends and emerging technologies in EdTech, AI, and related fields to inform product strategy and innovation.
- Lead the technical strategy to ensure scalability, stability, security, accessibility, and responsible AI integration across all products.
- Translate product priorities into a clear, actionable technical roadmap.
- Set and track product OKRs and KPIs.
- Own system monitoring, data pipeline integrity, and risk tracking to safeguard product performance and stability.
- Prototype, validate, and deliver AI-powered features and new AI-driven products that advance the organization’s mission.
- Ensure compliance with privacy, security, and accessibility standards.
- Manage a Product Specialist, fostering professional growth and high performance.
- Lead relationships with all tech vendors — including development agency, platform hosting providers, and accessibility/security partners.
- Manage the technical product budget, negotiate vendor contracts, and ensure high performance from all technical partners.
- Maintain effective agile rituals for a hybrid internal/agency model, in partnership with the Product Specialist.
- Collaborate with Education and Implementation teams to ensure products support effective content delivery and meet partner and user needs.
- Work with Partnerships (Sales) to fulfill technical contract requirements, including integrations and security/privacy documentation.
- Partner with Operations on privacy, security, and AI guardrails.
- Ensure cross-functional alignment on product development, launches, and feedback loops.
- Own the technical vision, strategy, and execution for the e-learning platform; develop product roadmap and ensure platform is scalable, secure, and accessible.
- Serve as a player-coach: manage one product team member while partnering closely with an external development agency to deliver high-quality releases on time and on budget.
Requirements
- 7+ years of B2B SaaS product management experience, including 3+ years leading or mentoring other product team members.
- Experience in EdTech or a related field, with knowledge of data privacy/security and accessibility requirements; higher ed compliance experience preferred.
- Proven success delivering products on a modular platform or third-party LMS.
- Hands-on experience building AI-driven products; LLM experience strongly preferred.
- Skilled in product discovery and learning methods, including A/B testing, user research, and analytics.
- Track record of successfully managing budgets, vendor contracts, and delivery schedules.
- Strong communicator, able to translate technical complexity for executives, developers, and non-technical stakeholders.
- Deeply aligned with the organization’s mission and excited to help bridge divides and promote constructive dialogue.
- Experience in startup or scaleup environments, comfortable in fast-paced, ambiguous contexts.