Rockland Immunochemicals, Inc.

Sales Development Representative

Rockland Immunochemicals, Inc.

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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About the role

  • Proactively generate new business through targeted outbound prospecting and lead development.
  • Follow up on direct shipments to identify upsell opportunities and strengthen long-term customer relationships.
  • Manage inbound enquiries relating to orders, pricing, availability, and order status.
  • Identify and execute cross-sell and upsell opportunities across Rockland’s antibody and immunochemistry portfolio.
  • Deliver responsive, solution-focused customer support, recommending appropriate products to meet technical requirements.
  • Accurately record, manage, and update all customer interactions, opportunities, and pipeline activity within the CRM system.
  • Build and maintain in-depth knowledge of Rockland’s product range, applications, market trends, and competitive landscape.
  • Support marketing initiatives by distributing relevant collateral to customers and channel partners.
  • Represent Rockland at industry trade shows and scientific conferences to generate leads and support brand visibility.
  • Maintain and manage customer contact data to support Sales Account Manager prospecting and pipeline development.

Requirements

  • Experience in a science related environment preferred
  • Availability to travel 20% of time
  • Must have ability to use MS Word, MS Excel, and other MS Office applications
  • Results-oriented, self-paced, and self-driven
  • Consistent record of achieving and exceeding goals
  • Excellent verbal/written communications skills
  • Outstanding problem-solving skills
  • Ability to work independently, as well as within a team environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
results-orientedself-pacedself-drivenexcellent verbal communication skillsexcellent written communication skillsoutstanding problem-solving skillsability to work independentlyability to work within a team