Integration Tester

rockITdata

Integration Tester tasked with validating integrations across AWS services within a FedRAMP High environment. Ensuring reliable function of real-time data pipelines and monitoring components.

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AWSCloudDistributed SystemsDynamoDBServiceNowSOAP

About the role

Key responsibilities & impact

Validate and test integrations across Amazon Connect, AWS Bedrock, Amazon Kinesis, Salesforce, Verint, and related AWS GovCloud services within a FedRAMP High (IL4) environment.
Ensure that real-time and post-call data pipelines, AI-driven workflows, Salesforce integrations, and operational monitoring components function reliably, securely, and according to business and compliance requirements.
Test AWS Lambda functions that orchestrate AI inference calls to Bedrock Agents, process Contact Lens transcript streams, and write structured data to Salesforce.
Validate real-time data pipelines from Amazon Connect through Kinesis to downstream systems including Bedrock, Salesforce, Verint, and QuickSight.
Perform integration testing for near-real-time Lambda-to-Salesforce data delivery during live calls for AI Coaching capabilities.
Validate Salesforce Platform Events and Streaming API integrations used to push coaching prompts to agents in real time.
Test Lightning Web Components (LWC) within Salesforce agent workspaces to ensure proper display of AI coaching prompts, compliance alerts, recommended actions, and knowledge suggestions.
Validate Amazon Lex bot intents, slot types, and fulfillment workflows for IVR Call Taking virtual agents.
Test post-call summarization workflows including Contact Lens transcript processing, Bedrock inference, Guardrails validation, and Salesforce case record creation.
Verify integrations between AI-generated summaries, call metadata, quality scores, and Verint quality management systems.
Validate CloudWatch alarms, anomaly detection configurations, operational monitoring dashboards, and alerting workflows.
Execute integration, regression, end-to-end, system, and user acceptance testing across Dev, Test, UAT, and Production environments.
Develop and maintain test plans, test cases, automated test scripts, and test evidence documentation.
Support infrastructure validation for CloudFormation or CDK deployments.
Participate in DevSecOps processes including automated testing, code validation, security-focused reviews, and CAB-approved deployment verification via ServiceNow.
Collaborate with Security Engineers to validate TLS 1.2/1.3 encryption, IAM least-privilege access controls, logging, and SIEM integration compliance.
Identify, document, track, and retest defects through resolution.

Requirements

What you’ll need

4+ years of experience in software testing, integration testing, or QA engineering within AWS cloud environments
Experience testing serverless AWS applications including Lambda, API Gateway, Kinesis, S3, DynamoDB, and CloudWatch
Hands-on experience validating Amazon Connect contact flows, Amazon Lex bots, and Contact Lens integrations
Experience testing Salesforce integrations including REST/SOAP APIs, Platform Events, Streaming API, or Salesforce Connect
Familiarity with Salesforce Lightning Web Components (LWC) testing methodologies
Experience validating real-time streaming architectures using Amazon Kinesis Data Streams and/or Firehose
Knowledge of API testing tools such as Postman, SoapUI, or equivalent
Experience creating and executing automated and manual test cases for distributed systems and integrations
Understanding of CI/CD pipelines and DevSecOps testing practices
Knowledge of IAM policy validation, VPC networking, and AWS GovCloud security best practices
Experience working within FedRAMP, NIST 800-53, or equivalent federal compliance frameworks
Strong analytical, troubleshooting, and defect management skills
Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related field (or equivalent experience).

Benefits

Comp & perks

Pay rates are not mentioned in the job listing.
No specific benefits are listed in the description.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AWS LambdaAmazon ConnectAmazon KinesisSalesforceAmazon LexContact LensAPI testingCloudFormationCI/CDDevSecOps

Soft Skills

analytical skillstroubleshootingdefect managementcollaboration