Associate, Learning and Development Operations

Rocketship Public Schools

Associate of Learning & Development Operations at Rocketship Public Schools. Supporting logistics and coordination of adult learning trainings and credentialing processes for educators.

Posted 4/24/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Coordinate logistical support for conferences & trainings, ensuring all materials, supplies, and spaces are prepared and executed according to plan.
Prepare and organize training materials, lead a team of seasonal, hourly operations specialists to support location setup and cleanup.
Support event setup and décor, ensuring spaces are clean, organized, and visually cohesive, with attention to detail in layout, signage, and overall presentation.
Manage and track event registrations and RSVPs, maintain accurate attendee rosters, update calendar invitations and listservs, and follow up with participants as needed.
Coordinate with internal teams and external vendors to support event logistics.
Track and ensure delivery of all session-specific materials and supplies needed by facilitators, presenters, and participants.
Assist with event communications and attendee logistics.
Navigate state online systems to submit and monitor the status of credential applications.
Review employee transcripts and other documents to determine subject matter competency and eligibility for various teaching credentials.
Complete credential applications accurately with precise employee information.
Utilize DocuSign to send and collect signed documents; follow up with employees as needed to ensure each action is completed.
Be familiar with teacher certification regulations and ensure accurate completion and submission of all required documentation in accordance with policies.
Manage ongoing stakeholder communications related to credentialing status and updates.
Provide excellent customer service and timely, professional communication to Rocketship employees and external partners, reflecting Rocketship's core values.
Maintain and update internal knowledge management systems, including learning & development and credentialing websites, shared resource hubs, and content libraries.
Organize and manage training materials (e.g., slide decks, handouts, resources) to ensure they are current, accessible, and easy to navigate.
Manage and update communication tools such as listservs and distribution lists to ensure accurate and timely information sharing.

Requirements

What you’ll need

High school diploma or equivalent.
Minimum 2 years of work experience.
Strong project management skills with the ability to manage multiple tasks independently and consistently meet deadlines.
Highly organized with excellent attention to detail.
Ability to quickly learn and internalize new systems and procedures.
A good eye for aesthetics, with an ability to create clean, organized, and visually appealing spaces.
Comfort working in a fast-paced environment, with an ability to pivot quickly in response to challenges.
Effective written and verbal communication skills.
Excellent teamwork and collaboration skills.
Proficiency in Google Workspace, especially Google Sheets and Google Docs.
Ability to occasionally work early mornings or into the evenings during events and trainings.

Benefits

Comp & perks

Excellent health and wellness benefits
403b retirement plan
Flexible spending account (FSA)
Generous paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementevent logisticscredential applicationsattention to detailcustomer servicetraining materials organizationstakeholder communicationsdocument management

Soft Skills

strong organizational skillseffective communicationteamworkcollaborationability to manage multiple tasksadaptabilityaesthetic judgment

Certifications

high school diploma or equivalent