Director, Data Reliability Engineering

Rocket Mortgage

Director of Data Reliability Engineering leading reliability, observability, and operational maturity for enterprise data platforms. Focused on shaping future-state data infrastructure at Rocket.

Posted 6/10/2026full-timeRemote • Missouri • 🇺🇸 United StatesLead💰 $128,500 - $276,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloud

About the role

Key responsibilities & impact

Lead Engineering teams responsible for improving the reliability, observability, recoverability, and operational maturity of enterprise data platforms
Define reliability standards for databases, data warehouses, pipelines, jobs, storage, access patterns, and supporting infrastructure
Establish operating expectations for monitoring, alerting, logging, incident response, change management, backup/recovery, disaster recovery, patching, access controls, service ownership, and operational readiness
Create metrics that measure platform health, data freshness, data quality, recovery readiness, incident trends, operational risk, compliance alignment, and business impact
Lead current-state assessments of systems, data flows, operational processes, observability, access patterns, and reliability gaps
Convert assessment findings into executable roadmaps that improve platform stability, data trust, security alignment, and operational predictability
Support migration and modernization programs involving on-premise platforms, AWS, Snowflake, and related enterprise data systems
Build durable operating mechanisms, including reliability reviews, service health reviews, incident reviews, operational readiness reviews, risk reviews, roadmap reviews, and executive reporting
Develop senior technical talent and create the leadership structure required to scale Data Reliability Engineering over time

Requirements

What you’ll need

10+ years of experience in data infrastructure, database engineering, data platform engineering, cloud infrastructure, site reliability engineering, or related technical disciplines
5+ years of experience leading engineering teams responsible for production systems, databases, data platforms, infrastructure platforms, or reliability engineering
Strong understanding of enterprise data infrastructure, including databases, data warehouses, pipelines, storage, compute, backup/recovery, resiliency, and production operations
Experience improving reliability practices across complex production environments, including observability, monitoring, incident response, change management, disaster recovery, and lifecycle management
Experience establishing service health metrics, data reliability metrics, operational maturity indicators, and executive-level reporting
Strong understanding of enterprise security, compliance, access management, auditability, operational controls, and infrastructure standards
Proven ability to create structure in ambiguous environments, set clear priorities, influence across teams, and translate technical reliability work into business outcomes

Benefits

Comp & perks

Perks and health benefits for you and your family
Support for individual needs
Peace of mind with our offerings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data infrastructuredatabase engineeringdata platform engineeringcloud infrastructuresite reliability engineeringobservabilitymonitoringincident responsedisaster recoverydata reliability metrics

Soft Skills

leadershipinfluenceprioritizationcommunicationstructure creationbusiness outcome translation