Market Account Executive
Rocket Mortgage
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Engage relationships with third-party originators through phone calls, emails and appointments
- Ensure high-quality service and issue resolution to satisfy and retain current partners
- Manage a pipeline of partner relationships to increase revenue
- Become a subject matter expert on our products, solutions and systems
- Remain informed on industry trends and share insights with partners
- Train new business partners on company-specific technology, processes, and products
- Inform partners of pricing updates, new loan products and special offers
- Assist partners by troubleshooting basic loan-level and/or systematic problems and refers more complex issues to more experienced team members
Requirements
- Industry specific knowledge
- Sales experience
- Strong interpersonal skills with a passion for client service
- Ability to stay organized, disciplined and accountable for results
- Excellent written, verbal communication and presentation skills
- Experience with Customer Relationship Management tools (e.g., Salesforce)
- 1 or more years of experience within the mortgage industry
- 1 or more years of experience in wholesale lending
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceindustry specific knowledgeexperience in wholesale lendingexperience within the mortgage industry
Soft skills
strong interpersonal skillsclient serviceorganizational skillsdisciplineaccountabilityexcellent written communicationexcellent verbal communicationpresentation skills