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Rochester Midland Corporation

Field Service Engineer

Rochester Midland Corporation

Field Service Engineer delivering advanced service and consultation to customers in water treatment and food sanitation. Troubleshooting and optimizing equipment while maintaining quality standards.

Posted 6/9/2026full-timeBoise • Idaho • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact
  • Provide in-depth advice on customer applications for optimal performance results
  • Perform consultative support for new installations, equipment calibrations, including remote monitoring and feeding technology
  • Service the mechanical installation and secure performance and reliability of pumps, piping, chemical feed systems, storage tanks and other connected systems
  • Maintain and develop the relationship with customers and key stakeholders along with the sales account manager
  • Deliver customer technical training as required
  • Identify new business opportunities and transfer sales leads to the sales teams
  • Provide comprehensive customer service report according to RMC policies using RMC tools
  • Properly maintain all Company-owned equipment e.g. tools, instruments, safety equipment and vehicle
  • Complete all administrative requirements including basic skills/safety training courses
  • Manage inventory / supplies required at customer site
  • Deliver upon service KPIs, including safety, productivity, customer satisfaction
  • Secure conditions for safe operations, according to existing RMC & Customer policies, procedures
  • Perform similar/related duties as needed

Requirements

What you’ll need
  • Bachelor’s degree in chemistry, engineering, or related field required
  • Minimum of 5 years of maintenance and water treatment related experience required
  • Expert level knowledge of water treatment fundamentals, practices, and terminology
  • Excellent presentation, verbal, and written communication skills
  • Deep knowledge base in cooling, boiler, wastewater and food sanitation
  • Proficient in the use of monitoring and diagnostic tools
  • Able to build professional customer presentations using MS Office tools
  • CRM software

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Rochester Midland Corporation Website LinkedIn All Job Openings 201 - 500 employees Founded 1888 ⚕️ Healthcare Insurance 🧬 Biotechnology Healthcare Insurance
  • Biotechnology
  • Food Plant Sanitation Rochester Midland Corporation is a leading provider of innovative and sustainable sanitation and cleaning solutions, focusing on food plant sanitation, biomedical research, and water management. With a commitment to improving health and safety through state-of-the-art chemical products, the company supports diverse sectors including food safety and facility hygiene. Founded in 1888 and headquartered in Rochester, NY, Rochester Midland emphasizes environmental stewardship and customer partnership in delivering its specialized services and solutions. Field Service Engineer 🔥 2 hours ago 🏢 Boise – Onsite 💵 $80k - $100k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔧 Field Service Engineer Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Provide in-depth advice on customer applications for optimal performance results
  • Perform consultative support for new installations, equipment calibrations, including remote monitoring and feeding technology
  • Service the mechanical installation and secure performance and reliability of pumps, piping, chemical feed systems, storage tanks and other connected systems
  • Maintain and develop the relationship with customers and key stakeholders along with the sales account manager
  • Deliver customer technical training as required
  • Identify new business opportunities and transfer sales leads to the sales teams
  • Provide comprehensive customer service report according to RMC policies using RMC tools
  • Properly maintain all Company-owned equipment e.g. tools, instruments, safety equipment and vehicle
  • Complete all administrative requirements including basic skills/safety training courses
  • Manage inventory / supplies required at customer site
  • Deliver upon service KPIs, including safety, productivity, customer satisfaction
  • Secure conditions for safe operations, according to existing RMC & Customer policies, procedures
  • Perform similar/related duties as needed 🎯 Requirements
  • Bachelor’s degree in chemistry, engineering, or related field required
  • Minimum of 5 years of maintenance and water treatment related experience required
  • Expert level knowledge of water treatment fundamentals, practices, and terminology
  • Excellent presentation, verbal, and written communication skills
  • Deep knowledge base in cooling, boiler, wastewater and food sanitation
  • Proficient in the use of monitoring and diagnostic tools
  • Able to build professional customer presentations using MS Office tools
  • CRM software Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Solar Field Service Technician – Level 2 🕒 May 13 SOLV Energy 501 - 1000 Website LinkedIn All Job Openings Solar Field Service Technician performing field maintenance and troubleshooting on solar facilities for a leading provider of solar energy solutions. Full-time position located on-site in Boise, ID. 🏢 Boise – Onsite 💵 $27 - $33 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔧 Field Service Engineer 🦅 H1B Visa Sponsor Field Service Technician 🕒 May 8 Careers at Crown 10,000+ employees Website LinkedIn All Job Openings Field Service Technician troubleshooting and repairing lift trucks for Crown Equipment Corporation. Responsible for planned maintenance and maintaining service inventory. 🏢 Boise – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔧 Field Service Engineer 🚫👨‍🎓 No degree required Field Service Technician 🕒 May 8 Careers at Crown 10,000+ employees Website LinkedIn All Job Openings Field Service Technician troubleshooting and repairing lift trucks for Crown Equipment Corporation. Maintaining service vehicle and performing planned maintenance on customer lift trucks. 🏢 Boise – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔧 Field Service Engineer 🚫👨‍🎓 No degree required View More Field Service Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools
water treatment fundamentalsmaintenance experiencecooling systemsboiler systemswastewater treatmentfood sanitationmonitoring toolsdiagnostic toolscustomer technical trainingadministrative skills
Soft Skills
presentation skillsverbal communicationwritten communicationcustomer relationship managementsales lead identificationcustomer serviceteam collaborationproblem-solvingorganizational skillssafety awareness
Certifications
Bachelor’s degree in chemistryBachelor’s degree in engineeringsafety training certification