Neuro Rare Diseases Account Manager – California South Ecosystem

Roche

Genentech Account Manager managing HCP relationships and access support for neurological rare-disease medicines. Covering Southern California and Hawaii while partnering with pharmacies, patients, and advocacy groups.

Posted 8/4/2026full-timeCalifornia, Hawaii • 🇺🇸 United StatesMid-LevelSenior💰 $137,500 - $255,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing relationships with healthcare providers and delivering education on clinical information, reimbursement, and product access. Proven ability to solve complex problems and achieve financial targets within the healthcare ecosystem.

Highest-signal resume keywords

Healthcare Sales ExperienceReimbursement KnowledgeInterpersonal SkillsClinical EducationProblem-Solving Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clinical DegreeSales StrategyBusiness PlanningProduct KnowledgeNegotiation SkillsAccess SupportData AnalysisPerformance TrackingAdvocacy EngagementTherapeutic Area Expertise

Soft Skills

Presentation SkillsInfluencing SkillsCoaching SkillsCollaboration SkillsCommunication Skills

Industry Keywords

NeuroscienceRare DiseaseOrphan DiseaseHealthcare ProvidersPatient AdvocacySpecialty PharmacyAccess and ReimbursementClinical InformationFDA GuidelinesBusiness Reviews

About the role

Key responsibilities & impact

Manage and develop long-term relationships with physicians and other customers in assigned territory
Represent assigned GNE brands and approved indications
Educate physicians, nurses, and other healthcare customers on clinical information related to products and disease states
Support healthcare provider offices with access and reimbursement support
Serve as primary point of contact for healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy team members
Identify and develop solutions for complex or critical accounts across therapeutic-area ecosystems
Collaborate with internal and external experts to improve patient outcomes and quality of care
Educate healthcare providers on product information, appropriate use, and dosing under FDA-approved guidelines
Triage clinical questions to US Medical Affairs experts as needed
Engage specialty pharmacies, communicate therapeutic-area value, and conduct periodic business reviews
Provide patients, caregivers, and advocacy groups with information and resources
Address product acquisition and supply matters and support product access through coverage, reimbursement, and assistance-program education
Communicate patient-specific access issues and trends to territory partners while maintaining confidentiality
Coach and mentor other TAMs within the ecosystem
Collaborate with the Partnership and Access Liaison to develop local geography business plans
Work with PAL and Case Manager roles to ensure a positive end-to-end experience for HCPs, patients, and caregivers

Requirements

What you’ll need

Business, Scientific, or Clinical degree at Bachelor’s degree level at minimum
6 or more years’ experience working in a sales role with healthcare professionals
Deep understanding of healthcare practitioners’ clinical and business goals and challenges
Outstanding interpersonal, presentation, influencing, and negotiation skills
Proven track record of solving unusually complex problems using multiple dynamic sources of information while meeting or exceeding objectives and goals
Reimbursement experience strongly preferred
Neuroscience, rare disease, and/or orphan experience preferred
Ability to attend advocacy events
Ability to work with advocacy groups
Previous experience achieving specific brand performance plans or other financial targets
Candidates expected to live in the California South ecosystem, covering Southern California and Hawaii
Ability to perform significant driving and prolonged sitting
Must meet motor-vehicle-record eligibility requirements for driving on company business
Overnight travel may be required

Benefits

Comp & perks

Incentive compensation calculated and paid under the applicable Incentive Compensation Plan
Benefits detailed at the provided link
Company-provided vehicle may be available for eligible business driving