Senior Strategy Manager, Customer Segment Strategy

Roche

Senior Strategy Manager leading the development of access and contracting strategies for key customers within the P/PBM segment. Collaborating with cross-functional teams to maximize patient access and profitability at Genentech.

Posted 7/16/2026full-timeRemote • California, Illinois, New York, North Carolina, Washington • 🇺🇸 United StatesSenior💰 $161,000 - $299,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing access and contracting strategies within the pharmaceutical industry, leveraging extensive market access experience and a deep understanding of the reimbursement environment. Strong collaboration and communication skills are essential for engaging with cross-functional teams and stakeholders to drive strategic initiatives.

Highest-signal resume keywords

Market Access Strategy DevelopmentPayer Contracting ExpertiseCross-Functional CollaborationReimbursement Environment KnowledgeStrategic Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payer StrategyContracting StrategyMarket AnalysisHealth EconomicsDistribution StrategyManaged Care FinancePricing StrategiesAccess Strategy ExecutionContract Performance InsightsCustomer Insights Analysis

Soft Skills

Excellent Communication SkillsStrategic MindsetProblem IdentificationNegotiation SupportStakeholder Engagement

Industry Keywords

Pharmaceutical IndustryUS Market AccessTherapeutic AreasManaged CareAccount Management

About the role

Key responsibilities & impact

Leads the development of access & contracting strategies and recommendations, from strategy through execution, to maximize patient access and protect Genentech’s profitability across all products and multiple key customers within the P/PBM segment.
Serves as a liaison between CE Account Teams, PCD, External Affairs, Legal and Squad /Access Business Partners to develop customer strategies aligned with Brand/TA priorities.
Navigates substantial ambiguity and leads high-impact, cross-portfolio initiatives to develop access and contracting strategies for new customer types, new segments, and/or TAs or segments requiring innovative access approaches or where GNE has limited experience.
Provides negotiation support to account teams by clarifying the rationale behind access strategies, anticipating customer reactions and needs, and providing relevant negotiation talking points as appropriate.
Synthesizes key contract performance insights across multiple key customers within the P/PBM segment, and identifies and shares scalable insights or key learnings with relevant leaders (e.g., Squad Leads, CE National and Regional VPs, Access Steering Committee, and others as appropriate) to inform contract decision-making and influence product-level contracting strategies.
Supports strategic account planning with key customers, considering future customer capabilities , brand and portfolio objectives and evolution, and shared priorities across both Genentech and key customers in the near- and mid-term.
Leverages customer insights and incorporates the customer's perspective to shape the account landscape concerning access and contracting challenges, then translating these insights into actionable solutions to address and resolve these issues.
Collaborates closely with multiple CSS leaders as strategies may have implications to and interdependencies with other customers and segments, often influencing priorities, flowing and evolving work, and partnering across teams on strategic points of view.
Collaborates closely with broad sets of stakeholders across multiple functions , including CE Account Teams, Policy and External Affairs, PCD, CCM colleagues (Managed Care Contracts, Customer SI, Government Programs, etc. as appropriate), SAI, Marketing, and others to generate insights and develop holistic customer solutions that align with organizational/TA goals.

Requirements

What you’ll need

Bachelor’s Degree in relevant discipline
5+ years of relevant work experience in the pharmaceutical industry, such as: payer or contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, and/or managed care finance
5+ years of work experience in a Market Access function
Broad and diversified US Market Access experience to include multiple therapeutic areas
Expert in pricing, contracting, distribution and/or policy strategies within US segment landscape
Significant experience in developing and executing access strategies
Deep understanding of reimbursement environment and strategy within a segment; Demonstrated success collaborating with and influencing amongst cross functional teams
Strategic mindset for proactively identifying problems and generating solutions across a complex and changing environment
Excellent verbal and written communication skills with an ability to effectively present to and engage with a wide range of audiences.

Benefits

Comp & perks

A discretionary annual bonus may be available based on individual and Company performance