Senior Strategy Manager, Customer Segment Strategy – Health Systems

Roche

Senior Manager leading access and contracting strategies for Health Systems segment at Genentech. Collaborating across teams to maximize patient access and support profitability.

Posted 7/8/2026full-timeSouth San Francisco • California • 🇺🇸 United StatesSenior💰 $161,000 - $299,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the development of access and contracting strategies from concept through execution to maximize patient access and protect Genentech's profitability across the Health Systems segment.
Act as the strategic liaison between CE Account Teams, PCD, External Affairs, Legal, and Squad/Access Business Partners to align customer strategies with Brand and Therapeutic Area priorities.
Navigate ambiguity to lead high-impact, cross-portfolio initiatives for new customer types or segments requiring innovative access approaches.
Provide robust negotiation support and relevant talking points to account teams, participating directly in customer-facing engagements as appropriate.
Synthesize contract performance insights across key customers to share scalable learnings with senior leaders, influencing product-level contracting strategies.
Partner with Segment and Regional account leadership to build strategic alliances, support account planning, and resolve complex reimbursement challenges.
Monitor and analyze industry trends, policy reforms, and customer evolution to proactively mitigate risks and leverage emerging commercial opportunities.

Requirements

What you’ll need

Bachelor’s Degree in relevant discipline
5+ years of relevant work experience in the pharmaceutical industry, such as: payer or contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, and/or managed care finance
5+ years of work experience in a Market Access function
Broad and diversified US Market Access experience to include multiple therapeutic areas
Expert in pricing, contracting, distribution and/or policy strategies within US segment landscape
Significant experience in developing and executing access strategies
Deep understanding of reimbursement environment and strategy within a segment;
Demonstrated success collaborating with and influencing amongst cross functional teams
Strategic mindset for proactively identifying problems and generating solutions across a complex and changing environment
Excellent verbal and written communication skills with an ability to effectively present to and engage with a wide range of audiences.

Benefits

Comp & perks

A discretionary annual bonus may be available based on individual and Company performance.
This position also qualifies for the benefits detailed at the link provided below.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Payer StrategyContracting StrategyMarket AnalysisHealth EconomicsDistribution StrategyManaged Care FinanceAccess Strategy ExecutionContract Performance InsightsNegotiation SupportCustomer Engagement

Soft Skills

Excellent Communication SkillsStrategic MindsetProblem IdentificationSolution GenerationInfluencing Skills

Certifications

Bachelor’s Degree