FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Operations Lead – RDT Diagnostics Commercial
RocheOperations Lead overseeing IT operations and infrastructure lifecycle for Roche's global Quote Management ecosystem. Driving accountability and collaboration across cross-functional teams in MedTech operations.
About the role
Key responsibilities & impact- Holding end-to-end accountability for the operational health, infrastructure lifecycle, and business continuity of our critical global Quote Management ecosystem.
- Leading and governing our outsourced managed services partner, defining strategic operational KPIs, maintaining strict SLA compliance, and providing crucial business-domain mentorship to external team members.
- Driving deep cross-functional coordination across integration platforms (including SAP, Salesforce, and MuleSoft) and enterprise infrastructure teams, acting as a strategic liaison to break down technical silos.
- Managing long-term infrastructure planning, overseeing capacity management and budgeting, while actively identifying opportunities to implement innovative AI and automation solutions.
- Fostering an ecosystem of extreme accountability and proactiveness, mentoring internal technical talent, and championing a "fix once" approach to eliminate recurring operational risks.
Requirements
What you’ll need- 5+ years in IT operations, infrastructure, or business analysis with proven end-to-end support ownership; including 3+ years in the MedTech or Healthcare Life Sciences sector.
- Proven track record of managing and driving accountability with outsourced/managed services delivery partners.
- Strong, demonstrable understanding of the Quote-to-Contract (Q2C), CPQ, and Commercial business domains.
- Active ITIL, Agile (Scrum, SAFe)
Benefits
Comp & perks- Annual bonus payment based on your performance
- Dedicated training budget (training, certifications, conferences, diversified career paths etc.)
- Recharge Fridays (2 Fridays off per quarter available)
- Take time Program (up to 3 months of leave to use for any purpose)
- Vacation subsidy available
- Flex Location (possibility to perform work from different places in the world for a certain period of time)
- Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice)
- Private healthcare (LuxMed packages), group life insurance (UNUM) and Multisport.
- Stock share purchase additions
- Yearly sales of company laptops and cars and many more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Infrastructure PlanningCapacity ManagementBudgetingBusiness ContinuityOperational KPIsSLA ComplianceAI Solutions ImplementationAutomation Solutions
Soft Skills
MentorshipCross-Functional CoordinationAccountabilityProactiveness
Certifications
ITILAgile (Scrum, SAFe)