Digital Workflow Consultant

Roche

Digital Workflow Consultant in Roche Consulting group providing technical advice and consulting on IT solutions for the healthcare sector. Requires travel and collaboration with internal stakeholders and customers.

Posted 6/5/2026full-timeRemote • Arizona, California, Massachusetts, Oregon, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $100,100 - $185,900 per yearWebsite

Tech Stack

Tools & technologies

ApacheDrupalMySQLOraclePHPSQL

About the role

Key responsibilities & impact

Collaborate with internal stakeholders to define and align on sales strategy for assigned opportunities; assist in assigned customer pre-sales activities to ensure the right solution is provided for each customer
Conduct laboratory process analysis, develop solution proposal presentation, and deliver recommendations to assigned customers in close alignment with internal stakeholders
Perform deep dive demonstrations of the Roche digital solution in coordination with sales colleagues
Collaboratively design highly complex workflows to maximize the RDC solution for customers
Gather customer requirements in the sales phases and implementation phases with structured handoffs to IT implementation teams
Assess customer lab workflows, IT data flows, and current testing environment which will drive Roche IT solution configuration settings
Provide complex technical recommendations to customers on operational aspects of their Laboratory and IT solutions as it relates to post-live optimization
Direct and coordinate activities to ensure project progresses on schedule and meets specified project performance parameters; manage expectations, identify risks, and formulates plans to minimize impacts to the customer journey throughout implementation
Participate in the review of requirements for new product development. Provide expert technical advice to internal resources and customers, in the implementation and optimization of Roche solutions. Mentor less experienced team members
Actively participate in and conduct pre-sales and post-project review meetings for RDC customers and internal stakeholders

Requirements

What you’ll need

Bachelor’s Degree in Computer Science, Information Technology, Medical Technology, Life Sciences AND 4 years of laboratory IT, general IT, product line experience OR 6 years experience of laboratory IT, general IT, product line experience
Extensive experience within the Clinical Chemistry laboratory as a Medical Laboratory Scientist/Medical Technologist
Technical skills within product groups; including Microsoft Windows, Microsoft SQL, Microsoft IIS, Oracle, Apache, JBoss, Drupal, PHP, MySQL, Networking, Security and Intersystems Cache
Fluency with healthcare domain integration standards (HL7, ASTM, IHE, DICOM, HIPAA, ADT, etc.)
Experience with file parsing (XML, XSLT, etc.)
Strong understanding of RDC total solution including interaction between RDC IT Solutions and Instruments
In-depth knowledge of the clinical customer base and critical components of an LIS and laboratory IT processes and workflows
Ability to troubleshoot complex problems, and drive resolution
Highly Effective communication skills; ability to effectively communicate with and translate requirements for both technical and non-technical groups
Three years of project or process management experience

Benefits

Comp & perks

Company car is provided with this position

ATS Keywords

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Hard Skills & Tools

laboratory ITgeneral ITproduct line experienceMicrosoft WindowsMicrosoft SQLMicrosoft IISOracleApacheJBossPHP

Soft Skills

communication skillstroubleshootingproject managementprocess managementmentoringcollaborationrisk managementcustomer journey optimizationtechnical advicerequirements translation

Certifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Information TechnologyBachelor’s Degree in Medical TechnologyBachelor’s Degree in Life Sciences