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Product Specialist
RocheJoining Roche Diagnostics as a Biomedical Scientist to provide assay performance support. Focus on troubleshooting and customer training within the Clinical Chemistry and Immunoassay systems across the Nordic region.
About the role
Key responsibilities & impact- Troubleshoot complex analytical and system issues
- Conduct product and technical training for customers and colleagues
- Manage and document customer inquiries and complaints
- Collaborate with Field Teams and Sales Managers
- Participate in data-driven complaint reviews
Requirements
What you’ll need- Degree in Biomedical Science or equivalent
- Practical experience in diagnostic industry or clinical hospital laboratory
- Strong focus on Clinical Chemistry or Immunology
- Troubleshooting mindset
- Fluent in Finnish and English
Benefits
Comp & perks- Embraced for unique qualities
- Open dialogue and genuine connections
- Access to healthcare innovations
- Support for personal and professional thriving
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootinganalytical skillssystem issues resolutionproduct trainingtechnical trainingdata analysis
Soft Skills
collaborationcommunicationcustomer serviceproblem-solvingdocumentation
Certifications
degree in Biomedical Science