Account & Community Manager – Rare Blood Disorders

Roche

Account & Community Manager focused on Rare Blood Disorders helping patients and healthcare providers in the DC/Baltimore area. Collaboration with stakeholders to enhance the quality of care and improve patient outcomes.

Posted 5/13/2026full-timeBaltimore • Maryland, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $137,500 - $255,300 per yearWebsite

About the role

Key responsibilities & impact

Key role that focuses on understanding and addressing the needs of healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy groups
Improve patient outcomes, lower costs, and enhance the quality of care
Collaborate with stakeholders to maximize impact and improve the customer and patient experience
Provide information about products, influence the business strategy, and represent all relevant products within their area
Drive clinical demand within guidelines, ensure appropriate medication choices, and increase patient and caregiver demand for information
Support the national strategy at a local level and represent Genentech products ethically and professionally
Identify opportunities for implementing ecosystem and TA squad strategies in the therapeutic area
Mobilize ecosystem and organization experts to partner with customers to address their clinical, educational, and business goals

Requirements

What you’ll need

Business, Scientific or Clinical degree, Bachelor’s degree level at minimum
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Demonstrated expertise in coaching, training, and mentoring others to help them achieve their goals and responsibilities, exceeding targets and expectations
Strong ability to proactively seek and apply relevant information to solve complex problems, assimilate and effectively communicate clinical and product information, and address operational issues in healthcare product delivery, including reimbursement and supply.
Understanding of applicable laws, codes, and company policies in the healthcare industry

Benefits

Comp & perks

Relocation Benefits are not available for this role
Overnight travel may be required

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

clinical demandmedication choiceshealthcare product deliveryreimbursementsupply chain management

Soft Skills

collaborationcommunicationcoachingtrainingmentoringproblem-solvingstrategic thinking

Certifications

Bachelor's degree