Roche

Delivery Service Manager – SHE & Sustainability

Roche

full-time

Posted on:

Location Type: Office

Location: Warsaw • Poland

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Salary

💰 PLN 19,000 - PLN 35,400 per year

About the role

  • Provides expert guidance and strategic direction on defining and owning end-to-end system lifecycle and product roadmap.
  • Champions scope management strategies, frameworks, and best practices for relevant initiatives.
  • Oversees the management of significant scope changes, ensuring strategic alignment and minimal disruption, while proactively identifying and driving improvements to scope-related processes for enhanced delivery efficiency.
  • Leads the analysis of complex and strategic delivery problems across boundaries, eliciting complex needs and influencing decisions.
  • Accountable for defining strategic solutions, and driving consensus through persuasive communication and facilitation.
  • Proactively identifies strategic opportunities and risks, and mentors colleagues on problem-solving.
  • Identifies key stakeholders, including senior management, across organizational boundaries and analyzes complex stakeholder networks.
  • Develops and executes comprehensive stakeholder engagement and communication plans.
  • Influences stakeholder decisions related to delivery, navigates conflicts to achieve alignment, and builds strong collaborative relationships across the organization.
  • Provides consistent leadership and significant impact across major products.
  • Drives significant impact on projects and programs leading organizational change initiatives.
  • Leads the evaluation of strategic solution options, fosters a culture of innovation, and proactively proposes improvements to help implement strategic objectives.
  • Handles ambiguous delivery requirements while navigating complex stakeholder landscapes.

Requirements

  • Demonstrated success in building and maintaining strong relationships with key senior stakeholders and cultivating collaboration across organizational boundaries.
  • Proven track record operating in a Delivery Management archetype (e.g., Program Manager, Product Owner, Agile Coach) with extensive experience managing large-scale, complex delivery programs.
  • In-depth business knowledge and an understanding of market trends, with the ability to shape delivery strategies to achieve strategic business objectives.
  • Expertise in managing system lifecycle and implementing product roadmaps in close collaboration with business stakeholders and engineering teams.
  • Advanced analytical skills to lead the analysis of complex, cross-boundary delivery problems and evaluate strategic solution options.
  • Business acumen of Site Operations processes - particular in the area of Employee Services and overall Site enablement - and related technology solutions is a plus.
  • Exceptional communication, facilitation, and negotiation skills, with the ability to drive consensus on solutions and navigate conflicts to achieve alignment.
  • Strong coaching and mentoring capabilities; acts as a mentor for less experienced professionals, providing constructive feedback and guiding them in complex scope management and problem-solving.
Benefits
  • Annual bonus payment based on your performance (target 20%)
  • Dedicated training budget (training, certifications, conferences, diversified career paths etc.)
  • Recharge Fridays (2 Fridays off per quarter available)
  • Take time Program (up to 3 months of leave to use for any purpose)
  • Vacation subsidy available
  • Flex Location (possibility to perform our work from different places in the world for a certain period of time)
  • Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice)
  • Private healthcare (LuxMed packages)
  • Group life insurance (UNUM)
  • Multisport
  • Stock share purchase additions
  • Yearly sales of company laptops and cars
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
delivery managementprogram managementproduct ownershipagile coachingstrategic solution evaluationscope managementstakeholder engagementanalytical skillsproblem-solvingbusiness acumen
Soft Skills
communicationfacilitationnegotiationcollaborationmentoringleadershipinfluencingrelationship buildingconflict navigationstrategic thinking