Applications/Systems Engineer – Pre and Post-Sales
Roche
full-time
Posted on:
Location Type: Hybrid
Location: Slovenia
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About the role
- Provide application support for Roche diagnostic instruments and software
- Troubleshoot technical and scientific problems related to laboratory systems
- Install and configure instruments and reagents at customer sites
- Train laboratory staff on the use of Roche diagnostic systems
- Support the sales team with technical expertise during product demonstrations
- Document cases and solutions in CRM systems
- Maintain strong relationships with hospitals and laboratory customers
Requirements
- University degree in Life Sciences (Biology, Chemistry, Biomedical Science, etc.)
- Experience in clinical laboratory diagnostics or medical technology highly preferred
- Knowledge of laboratory analyzers and diagnostic workflows
- Strong troubleshooting and analytical skills
- Excellent communication and presentation skills
- Fluency in Slovenian and English (Croatian is advantage)
Benefits
- Working from Home is provided
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
application supporttroubleshootinginstallationconfigurationtrainingdocumentationdiagnostic workflowslaboratory analyzersanalytical skills
Soft Skills
communication skillspresentation skillsrelationship managementtroubleshooting skills
Certifications
University degree in Life Sciences