Technical Resource Manager
Roc Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Thatcham • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide direct line management of technical resources, initially focusing on Networking and Microsoft groups.
- Deliver best practice employee engagement across the full lifecycle.
- Drive effective performance management processes.
- Partner with the People Team and Head of Resourcing to manage recruitment of permanent and contractor staff.
- Maintain strong internal and external stakeholder relationships, ensuring customer satisfaction.
- Forecast future resource requirements and address skills or capacity shortfalls.
- Optimise resource utilisation, resolving bottlenecks and conflicts.
- Manage vendor accreditation programmes.
- Support Roc’s growth initiatives through skills development.
Requirements
- Proven experience in technical resource line management.
- Skilled in managing technical staff across all levels.
- Experience in vendor engagement and management.
- Strong background in forecasting utilisation and resource capacity planning.
- Ability to work across multiple internal stakeholders.
- Experience of matrix management.
- 5+ years’ experience in technical management or people leadership.
- Track record of driving growth through skills development and profitability through utilisation optimisation.
- Eligible for SC Clearance.
- Experience delivering within Roc’s strategic sectors (Higher Education, Defence, Nuclear, Local Government).
- Knowledge of Roc’s key vendor technology stacks (HPE Networking, Microsoft).
- Previous management of 3rd party suppliers.
- Pre-sales commercial management skills.
- Hold active SC Clearance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical resource line managementvendor engagementresource capacity planningmatrix managementskills developmentutilisation optimisationpre-sales commercial management
Soft skills
employee engagementperformance managementstakeholder relationship managementconflict resolution
Certifications
SC Clearance