Robin Radar Systems

S&S System Engineer

Robin Radar Systems

full-time

Posted on:

Location Type: Hybrid

Location: The Hague • Netherlands

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Tech Stack

Linux

About the role

  • Oversee database, systems, and server performance, conducting technical analysis, troubleshooting issues, managing updates, and monitoring system stability remotely for uptime and performance metrics.
  • Maintain detailed documentation of maintenance activities, repairs, and equipment performance to ensure efficient and reliable operations.
  • Provide daily technical support to end users — including on-call coverage — focusing on software-hardware integration, diagnosing and resolving customer issues remotely, and supporting internal teams on radar system deployments and troubleshooting.
  • Perform first-line customer data analysis to uncover trends and patterns, working closely with internal teams to understand product limitations and resolve complex issues.
  • Share user feedback with Product and R&D teams to enhance user experience and contribute to ongoing product improvement.
  • Perform regular inspections and proactively address potential system issues using monitoring tools to detect and resolve vulnerabilities early.
  • Participate in product performance reviews with customers, identifying areas for improvement and taking action to resolve or escalate issues accordingly.

Requirements

  • BA or HBO degree in Computer Science, Information Technology, Systems Engineering, or a related field.
  • 3+ years of working experience in IT support roles, with emphasis on monitoring tools, database management systems, and hardware configuration and maintenance.
  • Strong knowledge of operating systems (e.g. Linux, Ubuntu), networking protocols (VPNs), and scripting languages.
  • Affinity with radar systems and their operation.
  • Strong analytical and problem-solving skills, with creativity, attention to detail, and a structured approach to identifying issues and areas for improvement.
  • Good communication and interpersonal skills, with the ability to effectively interact with customers and stakeholders across all cultures and backgrounds.
  • Fluency in English; a basic level of Dutch is an asset.
  • Comfortable with an office-based role and available for occasional travel (up to 10%).
Benefits
  • Working for a __Great Place to Work®__ certified company;
  • Comprehensive pension plan;
  • Commuting allowance;
  • 30 days of paid holiday leave (with the possibility to buy 3 additional days);
  • Opportunities to develop your skills even further through training and certifications;
  • High quality laptop/desktop, monitor, noise canceling headphones, and any other equipment necessary for your role;
  • An international team of 30+ nationalities, full of high performance colleagues you can exchange experiences with and learn from. As well as having a lot of fun in our social events and Friday drinks!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
database management systemsoperating systemsLinuxUbuntunetworking protocolsVPNsscripting languagestechnical analysistroubleshootingdata analysis
Soft Skills
analytical skillsproblem-solving skillsattention to detailcreativitystructured approachcommunication skillsinterpersonal skills