Operational Support Administrator

Robert Half

Operational Support Administrator providing vital support to talent solutions professionals. Responsibilities include candidate record keeping, reporting, and revenue development activities for Robert Half.

Posted 7/15/2026full-timeYoungstown • Ohio • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities with a focus on candidate management, database entry, and compliance. Proficient in revenue-generating activities and customer interaction, ensuring effective communication and operational efficiency.

Highest-signal resume keywords

Candidate Record KeepingDatabase EntryMS Office SkillsSalesforce ExperienceCustomer Contact

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Database EntryReportingCandidate SourcingResume ReviewPayroll AdjustmentsOn-boarding Compliance

Soft Skills

Customer ServiceCommunicationTroubleshooting

Tools & Technologies

MS OfficeSalesforce

Industry Keywords

Talent SolutionsLead GenerationRevenue DevelopmentCandidate Management

About the role

Key responsibilities & impact

Providing support to talent solutions professionals
Assistance in candidate record keeping, reporting, and revenue development activities
Supporting revenue generating activities
Assisting in lead generation job posting and reporting processes
Aiding in various marketing efforts (calls, emails, etc.)
Helping with candidate sourcing and resume review as needed
Preparing, sending and monitoring candidate pre-placement and on-boarding documents for completion and compliance
Entering candidate information into internal database system
Tracking and managing candidate time sheet entry, preparing payroll/billing adjustments, and assisting with candidate unemployment claims

Requirements

What you’ll need

2+ years’ experience working in an administrative position with heavy customer contact
Ability to work with and troubleshoot technical issues both in-person and remotely
Working knowledge of database entry and reporting
MS Office skills and preferably Salesforce experience

Benefits

Comp & perks

Attractive compensation and benefits
Physical, mental, and financial wellness support
Hybrid working options
Industry-leading training programs and tailored career development
Investment in AI and other technology to enable your success
Individual and team rewards and recognition
Potential in-country and worldwide career mobility