Talent Manager – Administrative, Customer Support

Robert Half

Talent Manager in Cleveland negotiating and developing business with new and current clients. Managing ongoing engagements and providing career guidance to candidates.

Posted 6/9/2026full-timeCleveland • Ohio • 🇺🇸 United StatesJunior💰 $41,000 - $58,000 per yearWebsite

About the role

Key responsibilities & impact

negotiating and developing business with new and current clients
marketing our services via telephone and video
conducting in-person meetings with hiring managers and decision-makers
recruiting, interviewing and matching highly skilled professionals
managing ongoing engagements to deliver outstanding customer service
providing ongoing communication and career guidance to candidates
participating in local trade association and networking events

Requirements

What you’ll need

BA/BS degree preferred
1+ years administrative or customer support experience preferred
2+ years’ experience with Business Development in a Metrics Driven environment
At least one with success in developing new business in a multi‐call, multi‐decision maker environment
Prior success marketing to and closing top level decision makers at small/medium sized businesses
Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce)
Knowledge and familiarity with administrative and customer support department operations
Positive attitude and an engaging businesslike approach.

Benefits

Comp & perks

group health insurance benefits (medical, vision, dental)
flexible spending and health savings accounts
life and accident insurance
adoption, surrogacy and fertility assistance
paid parental leave of up to 6 weeks
short/long term disability
paid time off for vacation, personal needs, and sick time
401(k) savings and investment plan with employer match of 100% on the first 3% of contributions

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business developmentcustomer supportrecruitinginterviewingmetrics driven environmentmarketingsales closingadministrative operationscontact management

Soft Skills

negotiationcommunicationcustomer servicecareer guidancepositive attitudeengaging approach

Certifications

BA/BS degree