Talent Manager – Administrative, Customer Support

Robert Half

Talent Manager developing business relationships with clients in administrative and customer support sectors. Recruiting, interviewing, and providing career guidance to candidates while ensuring excellent customer service.

Posted 6/2/2026full-timeWestlake Village • 🇺🇸 United StatesJunior💰 $70,304 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Negotiate and develop business with new and existing clients
Market services via telephone, video, and in-person meetings
Recruit, interview, and match highly skilled administrative and customer support professionals
Manage ongoing engagements to deliver customer service to clients and candidates
Provide ongoing communication and career guidance to candidates
Participate in local trade association and networking events

Requirements

What you’ll need

BA/BS degree preferred
1+ years administrative or customer support experience preferred
2+ years’ experience with Business Development in a Metrics Driven environment
At least one with success in developing new business in a multi‐call, multi‐decision maker environment
Prior success marketing to and closing top level decision makers at small/medium sized businesses
Cultivating mutually beneficial long term relationships
Working knowledge of current Windows Operating System, Microsoft Office Suite, and Contact Management Application (Salesforce)
Knowledge and familiarity with administrative and customer support department operations
Positive attitude and an engaging businesslike approach

Benefits

Comp & perks

Exceptional earning potential and a competitive benefits package
Group health insurance benefits (medical, vision, dental)
Flexible spending and health savings accounts
Life and accident insurance
Adoption, surrogacy and fertility assistance
Paid parental leave of up to 6 weeks
Short/long term disability
Paid time off for vacation, personal needs, and sick time
Up to 17 days of Choice Time Off (CTO) per calendar year
Up to 11 paid holidays per calendar year
Opportunity to contribute to a company 401(k) savings and investment plan with an employer match of 100% on the first 3% of contributions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business developmentcustomer supportadministrative experiencemetrics driven environmentmarketingnegotiationrecruitmentinterviewingcareer guidancerelationship cultivation

Soft Skills

positive attitudeengaging approach

Certifications

BA/BS degree