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Strategic Accounts Operations Support
Robert HalfProvide operational support to Managing Directors and assist across multiple projects and business processes. Ensure compliance and generate reports for strategic account initiatives.
About the role
Key responsibilities & impact- Provide operational support to Managing Director(s) and support across multiple projects and business processes for our Strategic Accounts team.
- Manage and coordinate the Managing Director’s calendar.
- Assist with new account target assignments and ongoing maintenance and reconciliation of target lists.
- Coordinate all New Deal rollouts including call coordination with Vice Presidents.
- Aid in maintaining job order compliance to ensure adherence to client contracts, policies, and procedures.
- Plan meetings and presentation materials for internal and external meetings.
- Generate, verify, and analyze various reports including performance reviews, revenue reports, and confidential reports.
- Oversee database maintenance and support technology initiatives.
- Screen requests and emails; direct inquiries as needed and respond appropriately.
Requirements
What you’ll need- Associate degree required, Bachelor’s degree preferred.
- 5+ years’ administrative experience.
- Intermediate knowledge of Microsoft Office products and database entry.
- Proficiency in Excel, PowerPoint and Word is required.
- Intermediate knowledge of Excel pivot tables a plus.
- Experience in high-pressure, fast-paced corporate environments
- Experience with calendar management (across multiple time zones), travel coordination, and meeting logistics
- Project coordination and support across departments
- High level of professionalism and discretion
- Ability to multitask and prioritize competing deadlines, excellent time management
- Proactive and agile approach to problem solving and solutioning
- Strong interpersonal skills and team collaboration
- Demonstrated strong and clear verbal and written communication skills
- Experience acting as a liaison between leadership and team members and/or other business groups
- Experience with Salesforce DocuSign, and DOMO preferred.
Benefits
Comp & perks- group health insurance benefits (medical, vision, dental)
- flexible spending and health savings accounts
- life and accident insurance
- adoption, surrogacy and fertility assistance
- paid parental leave of up to 6 weeks
- short/long term disability
- paid time off for vacation, personal needs, and sick time
- up to 17 days of Choice Time Off (CTO) per calendar year
- up to 11 paid holidays per calendar year
- 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative experienceMicrosoft OfficeExcelPowerPointWordExcel pivot tablescalendar managementtravel coordinationproject coordinationreport analysis
Soft Skills
professionalismdiscretionmultitaskingtime managementproblem solvinginterpersonal skillsteam collaborationverbal communicationwritten communicationliaison experience
Certifications
Associate degreeBachelor’s degree