Practice Director – Administrative & Customer Support

Robert Half

. Maintain consistent above average performance metrics .

Posted 4/23/2026full-timeLynnwood • Washington • 🇺🇸 United StatesLead💰 $80,168 - $87,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain consistent above average performance metrics
Provide business generation leadership, motivation and direction to direct reports
Participate in the recruitment of new hires
Effectively communicate with all levels within the organization
Drive revenue generating activities/practice group performance
Execute operational focus areas
Meet productivity standards, individual and staff
Effectively manage time, plan and multi-task
Attract and source, train, develop and retain staff
Achieve pricing goals and recognize business trends
Lead customer retention and expansion strategy
Create a positive, collaborative team culture

Requirements

What you’ll need

1+ years talent solutions and/or management or equivalent experience required
Proven performance in talent manager/director role
Demonstrated success in business generation, leading and driving business development
Excellent communication, presentation and problem-solving skills
Proficient in MS Office, databases and other technology systems
Bachelor’s Degree or equivalent, preferred

Benefits

Comp & perks

group health insurance benefits (medical, vision, dental)
flexible spending and health savings accounts
life and accident insurance
adoption, surrogacy and fertility assistance
paid parental leave of up to 6 weeks
short/long term disability
paid time off for vacation, personal needs, and sick time
up to 17 days of Choice Time Off (CTO) per calendar year
up to 11 paid holidays per calendar year
401(k) savings and investment plan with employer match 100% on the first 3% of contributions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business generationtalent managementbusiness developmentperformance metricsrecruitmentstaff trainingpricing strategycustomer retentionoperational focusmulti-tasking

Soft Skills

leadershipmotivationcommunicationpresentationproblem-solvingtime managementcollaborationorganizational skillsstaff developmentteam culture

Certifications

Bachelor’s Degree