roadsurfer

Junior Invoicing & Claims Expert – Legal & Commercial

roadsurfer

full-time

Posted on:

Location Type: Remote

Location: Germany

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Salary

💰 €40,000 per year

Job Level

Junior

About the role

  • Manage end-to-end invoicing for vehicle damage cases, from invoice issuance through cash collection.
  • Coordinate liability and coverage clarifications with insurers and law firms.
  • Review and audit estimates and appraiser reports for compliance with pricing, taxes, and internal guidelines.
  • Maintain audit-ready documentation and well-organized, indexed claim files.
  • Validate billing accuracy and VAT handling within strict SLA deadlines.
  • Monitor receivables, manage dunning processes, and resolve payment disputes.
  • Serve as the professional point of contact for customers, insurers, and legal counsel.
  • Analyze recurring objections to improve workflows and increase recovery rates.

Requirements

  • Background in legal, commercial, or insurance office roles (e.g., paralegal, office or insurance clerk).
  • Experience in claims, billing, collections, or case administration.
  • Proficient with invoices, credit notes, payment allocations, and account reconciliation.
  • Understanding of deductibles, depreciation, basic liability principles, and contract terms.
  • High standards for precise written communication and audit-proof file organization.
  • Fluency in English and German, both written and spoken; French or Italian is a plus.
  • Proficiency in spreadsheets, document processing tools, and CRM/claims systems.
  • Reliable, ownership-focused working style with the ability to prioritize tasks while working remotely.
Benefits
  • TEAM SPIRIT & TEAM EVENTS: Enjoy a friendly atmosphere with flat hierarchies, a strong team spirit, and regular events such as group sports sessions, pizza & beer nights, and more.
  • FLEX WORK & WORKATION: Flexible working hours with our Flex Work Policy — alternate between office and home office days, and work one month per year from anywhere in Europe.
  • PERSONAL DEVELOPMENT: Support for personal and professional growth through an individual development plan and our in-house academy.
  • CAMPER BUDGET: Receive an annual complimentary camper rental so you can experience the #happyroadsurfing lifestyle.
  • JOB BIKE: Stay active with our job bike offering.
  • DISCOUNTS: Access our corporate benefits platform, the Travel Industry Card, and family & friends discounts.
  • THE PLACE TO BE: Bright, well-equipped office with amenities including a ping pong table and foosball.
  • OFFICE DOGS: Dogs are welcome at the office!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
invoicingbillingcollectionscase administrationaccount reconciliationdeductiblesdepreciationliability principlescontract termsVAT handling
Soft Skills
precise written communicationfile organizationownership-focusedtask prioritizationremote working