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About the role
Key responsibilities & impact- Own the roadmap and backlog for Roadie’s internal billing and sender payment platforms, balancing business priorities, technical needs, and long-term product strategy
- Partner with Finance, Sales, Data Science, Operations, and Engineering to design and deliver scalable billing and payment solutions
- Translate complex business needs into clear product requirements, user stories, and prioritized work for engineering teams
- Drive product decisions by analyzing data, identifying opportunities, and measuring the impact of new features and improvements
- Build and maintain strong relationships with internal stakeholders and external partners, including UPS and payment vendors
- Develop reporting and instrumentation to monitor billing accuracy, platform health, and operational performance
- Continuously improve internal workflows to increase efficiency, reduce manual effort, and create a better experience for Roadie teams
Requirements
What you’ll need- 3+ years of experience in product management, product ownership, business systems, or a similar role
- Experience working with billing, payments, invoicing, finance systems, or other operational platforms
- Strong analytical and problem-solving skills, with the ability to use data to drive decisions and prioritize work
- Experience translating complex business needs into clear product requirements for technical teams
- Familiarity with relational databases and an interest in understanding how systems work behind the scenes
- Experience with Jira or similar product management tools
- Excellent communication and stakeholder management skills, with the ability to build alignment across technical and non-technical teams
- Experience in logistics, marketplaces, gig economy platforms, or fintech is a plus
Benefits
Comp & perks- Competitive compensation packages
- 100% covered health insurance premiums for yourself
- 401k with company match
- Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
- Flexible work schedule with unlimited PTO
- Monthly 3-day weekends
- Monthly WFH stipend
- The technology you need to get the job done
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product OwnershipBusiness SystemsBillingPaymentsInvoicingRelational DatabasesUser StoriesOperational PerformanceReportingWorkflow Improvement
Soft Skills
Analytical SkillsProblem-SolvingCommunicationRelationship BuildingAlignment Across Teams
