Instructional Designer

Roadie

Instructional Designer at Roadie developing training programs for Customer Experience team. Collaborating with cross-functional teams to enhance workforce performance and learning resources.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Collaborate with CX stakeholders to conduct needs assessments, identify learning objectives and appropriate learning strategies for the CX team
Design, develop, and implement a variety of instructional materials, including digital learning materials, presentations, tutorials, videos, job aids, and other resources, using instructional design principles and best practices
Create interactive and engaging learning experiences that cater to diverse learning styles and preferences
Conduct learning evaluations to measure the effectiveness and impact of learning interventions, from reaction through results
Continuously iterate and improve upon instructional materials based on content feedback from facilitators, learnings and need analysis data
Stay abreast of industry trends and emerging technologies in instructional design and adult learning to inform the development of innovative learning solutions
Collaborate with external vendors and partners as needed to augment in-house expertise and resources
Provide guidance and support to internal teams and stakeholders on instructional design principles and best practices

Requirements

What you’ll need

Bachelor's or Master’s degree in Instructional Design, Education, Learning Sciences, or a related field
Proven experience (3+ years) in instructional design, e-learning development, and instructor-led training
Strong knowledge of instructional design principles, adult learning theory, learning evaluation and instructional technology tools and platforms
Experience with learning management systems (LMS) and content management systems (CMS)
Experience using Articulate Storyline, Rise, and Reach preferred
Experience using Vyond or similar software is preferred
Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders
Strong analytical skills, using data to inform the learning strategy and execution
Creative problem-solving skills and a passion for designing innovative learning solutions
A bias for action, thriving in a fast-paced, agile environment

Benefits

Comp & perks

Competitive compensation packages
100% covered health insurance premiums for yourself
401k with company match
Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
Flexible work schedule with unlimited PTO
Monthly 3-day weekends
Monthly WFH stipend
Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
The technology you need to get the job done

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

instructional designe-learning developmentadult learning theorylearning evaluationproject managementdata analysiscreative problem-solvinglearning strategiesdigital learning materialsinteractive learning experiences

Soft Skills

communicationcollaborationanalytical skillsproject managementcreativityadaptabilitystakeholder engagementguidance and supportneeds assessmentfeedback incorporation

Certifications

Bachelor's degree in Instructional DesignMaster’s degree in Instructional DesignBachelor's degree in EducationMaster’s degree in EducationBachelor's degree in Learning SciencesMaster’s degree in Learning Sciences