Road Scholar

Assistant, Program Administration

Road Scholar

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $19 per hour

Job Level

Junior

About the role

  • Support Operations Team staff in the daily maintenance and operation of Road Scholar operated programs
  • Create and maintain program departure reports and ensure accuracy and timely delivery
  • Create and deliver onsite program documents and reports for the participants and group leaders
  • Contact program participants to secure missing program information
  • Monitor and track participants information and special requests, ensuring the information is submitted on time and escalated when necessary
  • Additional Operations Team support as needed with tasks such as, updating supplemental program information, answering customer service requests and communication with vendors
  • Other projects and responsibilities as determined by the Manager, Program Administration

Requirements

  • 1+ years administrative support experience
  • Bachelor's degree preferred, or equivalent work experience
  • Experience in a busy office environment required; some experience in the travel industry or educational field preferred
  • Ability to meet deadlines in a fast-paced, multi-faceted, ever-changing environment
  • Focused, detail oriented; ability to juggle several different tasks simultaneously with minimal supervision
  • Polished verbal, phone, written and email communicator; service-oriented approach
  • Strong computer systems orientation; comfortable in a hands-on complex database environment; good with numbers and data; extremely accurate and detail-oriented; good proofreader and checker
  • Ability to work well with all levels of staff through strong interpersonal and positive, problem-solving skills
  • Desire to build knowledge of Road Scholar program destinations
  • Ability to work collaboratively in a multi-functional team environment
Benefits
  • Medical, Dental and Vision Insurance (with a substantial employee subsidy!)
  • 403(b) Retirement Plan with a company match of 5% after 1 year of employment!
  • Up to 20 days of PTO annually, accrued every payroll cycle
  • Enjoy a paid week off, in addition to your PTO, at the end of December to enjoy the holiday season!
  • A generous employee discounts on our programs
  • As a Road Scholar employee, you can opt-in to receive an IATA membership
  • Professional development opportunities such as LinkedIn Learning access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative supportdatabase managementreport creationdata accuracyproofreadingcustomer service
Soft Skills
detail orientedtime managementcommunicationinterpersonal skillsproblem-solvingcollaboration
Certifications
Bachelor's degree