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Ro

Senior Site Reliability Engineer

Ro

Staff SRE maintaining infrastructure reliability on a healthcare platform. Collaborate with teams to enhance uptime, performance, and observability.

Posted 4/16/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $211,700 - $292,000 per yearWebsite

Tech Stack

Tools & technologies
AWSCloudGoPythonTerraform

About the role

Key responsibilities & impact
  • Design and implement resilient infrastructure to support high availability at scale
  • Build and contribute to tools and platforms that streamline deployment, monitoring and recovery of systems
  • Drive incident response and harness learnings, leading efforts to minimize downtime and improve MTTR
  • Partner with engineering teams to bake best practices for reliability, resilience and observability into services
  • Automate infrastructure workflows using IaC and other cloud native tools
  • Contribute to our culture of operational excellence, guiding engineers through reliability practices and raising the bar across the engineering org

Requirements

What you’ll need
  • Strong understanding of systems and infrastructure, with experience operating distributed services in production. We are mostly in AWS and leverage a lot of its primitives - EKS, RDS, Route53, S3, Elasticache to name a few
  • Strong programming and automation skills using Go or Python
  • Proficiency with infrastructure as code - Terraform / Pulumi
  • A passion for observability, with hands-on experience in metrics, logging, tracing using Datadog
  • Solid cross-functional communication, able to collaborate with product, platform, security and other teams
  • An operational mindset that puts reliability and resilience as a core product requirement
  • A mission-driven attitude, motivated by the opportunity to make healthcare better.

Benefits

Comp & perks
  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
infrastructure designhigh availabilityincident responseinfrastructure as codeGoPythonTerraformPulumiobservabilitymetrics
Soft Skills
cross-functional communicationcollaborationoperational mindsetmission-driven attitude