Pharmacy Operations Director
RLS Radiopharmacies
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Own regional operational performance across multiple pharmacy sites, including safety, quality, service, and cost outcomes
- Lead compliance and quality performance, ensuring audit readiness, trend management, and timely corrective actions (CAPAs)
- Establish and run the operating cadence, including daily, weekly, monthly, and quarterly KPI reviews, staffing alignment, and escalation management
- Accountable for regional P&L levers, including labor, overtime, waste, generator utilization, courier/logistics costs, and rework
- Monitor KPIs and implement strategies to optimize cost
- Serve as the senior leader for customer relationships and escalations, managing retention risk and service recovery
- Collaborate with commercial teams to support customer acquisition and retention
- Develop and coach Regional Managers and Pharmacy Managers, building leadership capability and bench strength
- Drive workforce planning & talent development initiatives
- Partner cross-functionally with Quality, Finance, Sales/Commercial, Supply Chain, and People & Culture
- Translate enterprise strategy into clear regional priorities with consistent execution
Requirements
- Bachelor’s degree required; advanced degree preferred
- 8+ years of progressive leadership experience in operations, healthcare, pharmaceutical, or regulated manufacturing environments
- Demonstrated experience leading multi‑site operations with financial accountability
- Experience in GxP or highly regulated environments with audit responsibility
- Proven success building and developing management teams across dispersed locations
Benefits
- Health insurance
- Retirement plans
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational performanceKPI managementP&L managementcost optimizationtrend managementcorrective actionsworkforce planningtalent developmentaudit readinessfinancial accountability
Soft Skills
leadershipcustomer relationship managementcoachingcollaborationescalation managementservice recoveryteam developmentstrategic executioncommunicationproblem-solving