Technical Claim Manager – Personal Umbrella, Bodily Injury Liability, Auto, Premises

RLI Insurance Company

Technical Claim Manager managing Personal Umbrella Liability claims from evaluation to resolution. Join a dynamic team at RLI, a specialty insurance company focused on exceptional results.

Posted 5/21/2026full-timeAtlanta • Illinois, Ohio, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $95,458 - $136,505 per yearWebsite

About the role

Key responsibilities & impact

Proactively manage Personal Umbrella Liability claims from initial evaluation through resolution
Conduct in-depth investigations into liability, damages, and coverage issues with early exposure recognition
Monitor primary carrier handling to ensure best-in-class outcomes
Analyze complex coverage issues and draft professional coverage correspondence
Partner closely with defense counsel, primary carriers, and internal stakeholders
Handle claims in accordance with RLI Best Practices

Requirements

What you’ll need

Bachelor’s degree and 6+ years of auto liability claims experience (umbrella/excess strongly preferred)
Demonstrated experience handling large exposure third-party claims
Strong background managing policy limit demands
Working knowledge of liability case law, statutes, and claims procedures in key jurisdictions
Ability to work independently in a fast-paced environment
Strong analytical, negotiation, and communication skills

Benefits

Comp & perks

Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

auto liability claimsumbrella liability claimscoverage analysisclaims investigationpolicy limit managementliability case lawclaims proceduresnegotiation

Soft Skills

analytical skillscommunication skillsindependent workfast-paced environment management