RLI Insurance Company

Technical Claim Director – Commercial Auto/Trucking Major Case Unit

RLI Insurance Company

full-time

Posted on:

Location Type: Hybrid

Location: AtlantaConnecticutIllinoisUnited States

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Salary

💰 $130,408 - $190,069 per year

Job Level

About the role

  • Handle potential high-exposure, complex bodily injury claims across the United States.
  • Responsible for all aspects of claim-handling, including fact investigation, claim evaluation, and litigation management.
  • Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate.
  • Develop and implement claim resolution strategies, including independent handling of mediations and trials in complex claims.
  • Select, retain, and direct appropriate defense counsel on litigated cases.
  • Collaboratively communicate with Underwriting on developments that may impact their respective product lines.
  • Handle special projects and other duties as needed.

Requirements

  • Typically requires a bachelor’s degree in business administration, insurance, or a related field; and 8+ years of relevant legal or insurance related experience with commercial transportation claims or a Juris Doctorate with 5+ years of transportation/insurance defense experience.
  • Experience in handling high-exposure trucking, bus, and/or commercial auto bodily injury claims and litigation in various jurisdictions across the United States.
  • Strong proactive investigative and strategic claim handling, hands-on attorney management, and sophisticated claims resolution skills are essential.
  • Superior working knowledge of case law, statutes, and procedures impacting the handling and value of trucking, bus, and/or commercial auto claims and would benefit from having experience with handling claims for across the United States.
  • Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.
  • Must be able to excel in a fast-paced environment with little supervision.
  • Ability to generate innovative solutions within the Claims department.
Benefits
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) — automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claim handlingfact investigationclaim evaluationlitigation managementcoverage analysisclaim resolution strategiesmediationstrialsdefense counsel managementcase law knowledge
Soft Skills
investigative skillsstrategic thinkingcommunication skillscollaborationproblem-solvingtime managementindependenceadaptabilityleadershipwriting skills
Certifications
bachelor's degreeJuris Doctorate