Technical Claim Manager – Miscellaneous Professional Liability
RLI Insurance Company
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Arizona • Connecticut • United States
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Salary
💰 $100,004 - $143,005 per year
About the role
- Proactively handle professional liability claims primarily involving miscellaneous professional liability litigation, including Errors and Omissions/E&O and Cyber, to achieve optimum payout results by resolving claims fairly, expeditiously, and economically
- Assess and analyze coverage issues on claims, and issue appropriate coverage letters and documentation
- Complete timely investigation of claims and post appropriate reserves
- Pursue risk transfer opportunities, including dealing with contractual indemnity and additional insured issues
- Handle claims in accordance with RLI's Best Practices
- Resolve claims in a timely manner to an effective outcome
- Travel to and attend mediations, settlement conferences, and/or trials as warranted
Requirements
- Typically requires a bachelor’s degree in business administration, insurance, or a related field
- 5+ years of experience in a similar position directly handling claims or as an attorney with experience in litigation
- JD preferred
- Meaningful experience handling professional liability claims with significant exposure under professional liability policies
- Superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims
- Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution are essential
- Superior writing and communication skills to work effectively with insureds, claimants, underwriters, and upper management
Benefits
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
professional liability claimsErrors and OmissionsE&Ocoverage analysisclaims investigationrisk transfercontractual indemnityclaims resolutioncase lawstatutes
Soft Skills
proactivecommunicationwritingnegotiationproblem-solvinginterpersonalorganizationalleadershiptime managementattention to detail
Certifications
JD