Design and document business and system processes.
Identify and document emerging business requirements by determining the unique value drivers of business partners.
Translate business requirements into functionality and manage requirements effectively, while prioritizing competing business demands.
Create project effort estimates and quantify project specific risks through development lifecycle.
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
Articulate the business/financial impact of business problems.
Coordinate project delivery with project manager.
Analyze opportunities for process and system improvements and apply results to eliminate corresponding inefficiencies.
Perform moderately complex data analysis activities, create and execute complex queries, and critically evaluate information gathered from multiple sources.
Mentor other business analyst.
Convey user preferences to development teams and demonstrate understanding of business users’ information needs.
Stay abreast of technology standards/trends and relate to business problems.
Communicate and collaborate with external and internal customers to analyze information needs.
Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
Manage projects as necessary; define project requirements by identifying project milestones, phases, and elements.
Participate in operational planning, project planning, and estimating resource effort.
Act as a liaison between the business units and technology and support teams.
Train users as needed.

Requirements

Typically requires Bachelor’s degree in computer science, information systems, business administration or related field
4+ years of relevant experience
Deep understanding of P&C insurance, particularly Transportation
Strong working knowledge of SAFe / Agile framework
Understands project and project management methodologies
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
Expertise with project delivery methodologies such as Agile and Waterfall
Highly experienced with project and project management methodologies
Ability to apply analytical methods in business processes to find workable solutions
Ability to develop solutions within the IT department
Ability to communicate findings and recommendations to internal and external contacts on business process matters
Ability to use software to analyze data; proficient with Data Warehouse and Business Intelligence tools
CPCU/CBAP/IIBA or relevant certifications a plus
A data and analytical background, SQL knowledge, and experience working on insurance-related products is plus.

Benefits

Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisSQLproject managementAgileWaterfallbusiness process improvementrequirements gatheringproject estimationcomplex queriesanalytical methods

Soft Skills

communicationcollaborationmentoringproblem-solvinginterpersonal skillsorganizational skillsprofessional interactioncritical evaluationuser trainingstakeholder engagement

Certifications

CPCUCBAPIIBA