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Operations Coordinator – Returns
Riverstone LogisticsReturns Coordinator supporting operational effectiveness and managing returns for Riverstone Logistics. Collaborating with site leadership and ensuring KPIs are met while building client relationships.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational management capabilities, including inventory management, KPI achievement, and effective communication with clients and motor carriers. Proficient in utilizing technology and Microsoft Office products to enhance operational effectiveness in a fast-paced environment.
Highest-signal resume keywords
Operational ManagementInventory ManagementKPI AchievementMicrosoft Office ProficiencyCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ManagementRoutingSchedulingDelivery Status Checking
Soft Skills
Verbal CommunicationWritten CommunicationInterpersonal SkillsConflict ResolutionAdaptability
Tools & Technologies
Microsoft ExcelMicrosoft Teams
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Operational EffectivenessSOPsReturns ComplianceMotor Carriers
About the role
Key responsibilities & impact- Support the site leader to ensure operational effectiveness of an individual client location under limited supervision
- Manage inventory returned to the site at the end of motor carrier routes
- Ensure KPIs are met with proper planning and scheduling of distribution services
- Follow SOPs for product return and truck check-in process
- Ensure timely reporting of returns compliance
- Build a strong rapport with Motor Carriers and clients
- Communicate daily/shift goals of facility and group(s)
- Devise, communicate, and implement plans to achieve operational goals
Requirements
What you’ll need- High School Diploma/GED or equivalent required
- Strong people and operational management skills
- Experience utilizing Microsoft Office products (Excel, Teams, etc.)
- Excellent verbal and written communications skills
- Excellent interpersonal skills
- Excellent customer service skills, including conflict resolution
- Ability to adapt to changes in a fast-paced environment
- Experience with routing, scheduling, and checking on delivery status
- Ability to embrace new technology
Benefits
Comp & perks- Health insurance
- Drug Free workplace
- Equal Opportunity Employer