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Operations Supervisor, Warehouse
Riverstone LogisticsOperations Supervisor managing day-to-day delivery operations at Riverstone Logistics in Denton, TX. Ensuring compliance and maintaining professional relationships with clients and carriers.
About the role
Key responsibilities & impact- Oversee day-to-day delivery operations, including monitoring of morning loadout/check in, delivery activity, evaluation of motor carrier needs, and customer service
- Ensure timely reporting of loadout/returns compliance as well as motor carrier compliance
- Maintain professional working relationships with location management and other department managers
- Supervise and review route monitoring utilizing client-specific software
- Process and monitor returns through the client portal
- Move inventory safely using material handling equipment
- Serve as a main point of contact for escalations from the client
- Schedule orders and notify the customer of their time windows for next day delivery
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma/GED or equivalent required
- Strong people and operations supervisory skills
- Experience utilizing Microsoft Office products (Excel, Teams, etc.)
- Excellent verbal and written communications skills
- Excellent interpersonal skills
- Excellent customer service skills, including conflict resolution
- Ability to adapt to changes in a fast-paced environment
- Ability to embrace new technology
- 2-3 years of Operations or final mile delivery experience preferred
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementroute monitoringinventory managementconflict resolution
Soft Skills
supervisory skillsverbal communicationwritten communicationinterpersonal skillscustomer serviceadaptability
Certifications
High School DiplomaGED