Operations Coordinator, Returns

Riverstone Logistics

Returns Coordinator supporting operational effectiveness for individual client locations. Managing inventory returns and ensuring KPIs are met in a fast-paced logistics environment.

Posted 5/2/2026full-timeKnightdale • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the site leader to ensure operational effectiveness
Manage inventory returned to the site at the end of motor carrier routes
Spend most of the time in the office or warehouse maximizing site performance
Adhere to LEAN six sigma principles throughout the warehouse
Ensure accuracy with reason codes for each item that is returned
Ensure timely reporting of returns compliance
Support activities related to dispatching, routing, and tracking transportation
Communicate daily/shift goal of facility and group(s) and implement plans for goal achievement

Requirements

What you’ll need

High School Diploma/GED or equivalent required
Strong people and operational management skills
Experience utilizing Microsoft Office products (Excel, Teams, etc.)
Excellent verbal and written communications skills
Excellent customer service skills, including conflict resolution
Ability to adapt to changes in a fast-paced environment
Experience with routing, scheduling, and checking on delivery status
Ability to embrace new technology

Benefits

Comp & perks

Health insurance
401(k) plan
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inventory managementdispatchingroutingschedulingreturns complianceLEAN six sigma principles

Soft Skills

operational managementcommunicationcustomer serviceconflict resolutionadaptability

Certifications

High School DiplomaGED