Operations Coordinator, Returns
Riverstone Logistics
full-time
Posted on:
Location Type: Office
Location: Four Oaks • North Carolina • United States
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About the role
- Support the site leader to ensure operational effectiveness at individual client location
- Manage inventory returned to the site at the end of motor carrier routes
- Ensure KPIs are met with proper planning and scheduling of distribution services
- Adhere to LEAN six sigma principles throughout the warehouse
- Ensure timely reporting of returns compliance
- Hold Motor Carriers accountable for returned/damaged product and report findings to site leadership
- Communicate daily/shift goals of facility and devise plans to achieve them
- Perform other duties as assigned
Requirements
- High School Diploma/GED or equivalent required
- Strong people and operational management skills
- Experience utilizing Microsoft Office products (Excel, Teams, etc.)
- Excellent verbal and written communications skills
- Excellent interpersonal skills
- Excellent customer service skills, including conflict resolution
- Ability to adapt to changes in a fast-paced environment
- Experience with routing, scheduling, and checking on delivery status
- Ability to embrace new technology
Benefits
- Health insurance
- Paid time off
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementroutingschedulingreturns complianceLEAN six sigma
Soft Skills
operational managementverbal communicationwritten communicationinterpersonal skillscustomer serviceconflict resolutionadaptability
Certifications
High School DiplomaGED