Operations Coordinator, Returns

Riverstone Logistics

Returns Coordinator managing inventory and ensuring KPIs at client location. Supporting operational effectiveness and communication with Motor Carriers and team members.

Posted 4/17/2026full-timeFour Oaks • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the site leader to ensure operational effectiveness at individual client location
Manage inventory returned to the site at the end of motor carrier routes
Ensure KPIs are met with proper planning and scheduling of distribution services
Adhere to LEAN six sigma principles throughout the warehouse
Ensure timely reporting of returns compliance
Hold Motor Carriers accountable for returned/damaged product and report findings to site leadership
Communicate daily/shift goals of facility and devise plans to achieve them
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma/GED or equivalent required
Strong people and operational management skills
Experience utilizing Microsoft Office products (Excel, Teams, etc.)
Excellent verbal and written communications skills
Excellent interpersonal skills
Excellent customer service skills, including conflict resolution
Ability to adapt to changes in a fast-paced environment
Experience with routing, scheduling, and checking on delivery status
Ability to embrace new technology

Benefits

Comp & perks

Health insurance
Paid time off
Flexible working arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

inventory managementroutingschedulingreturns complianceLEAN six sigma

Soft Skills

operational managementverbal communicationwritten communicationinterpersonal skillscustomer serviceconflict resolutionadaptability

Certifications

High School DiplomaGED