
Operations Manager
Riverstone Logistics
full-time
Posted on:
Location Type: Office
Location: Fort Mill • South Carolina • United States
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About the role
- Supporting the General Manager in the meeting and exceeding client service goals
- Driving, maintaining, and evangelizing the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location
- Oversee operations and ensure objectives are being met
- Act as a Locations point of contact in absence of General Manager
- Ensure the implementation and maintenance of Lean warehouse principles (when applicable)
- Enforce company compliance standards across the entire operation
- Maintain a professional appearance always, while setting an example for employees alike
- Ensure the planning and scheduling of third-party transportation services are executed in a timely manner (when applicable)
- Manage and perform activities related to dispatching, routing, and tracking transportation
- Support an environment that fosters open and positive team communication
- Build a strong rapport with our service providers and clients
- Communicate daily/shift goals of facility; devise, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed
- Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships
- Enforce location safety management plans
- Support the Location Manager with ensuring successful compliance and performance of all vendors and service providers
- Manage a team of direct reports (punctuality, performance PTO, discipline, coaching, etc.)
Requirements
- High School Diploma/GED or equivalent required (Bachelors Degree preferred)
- 3-5 years of warehouse, distribution, and/or supply chain operations preferred, with at least 1 year of supervisory experience strongly preferred
- Exposure to Lean principles, systems, and tools (where applicable)
- Must have reliable transportation to commute to the workplace and attend client meetings as necessary.
Benefits
- Equal Opportunity Employer
- Drug Free workplace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Lean principleswarehouse operationsdistribution operationssupply chain operationsdispatchingroutingtracking transportation
Soft Skills
client serviceteam communicationrelationship buildinggoal achievementcoachingmotivationprofessional appearance
Certifications
High School DiplomaGEDBachelor's Degree