Operations Manager

Riverstone Logistics

Operations Manager at Riverstone Logistics overseeing client operations and improving efficiency. Responsible for meeting client service goals and managing a team while ensuring compliance and safety standards.

Posted 4/17/2026full-timeFort Mill • South Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Supporting the General Manager in the meeting and exceeding client service goals
Driving, maintaining, and evangelizing the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location
Oversee operations and ensure objectives are being met
Act as a Locations point of contact in absence of General Manager
Ensure the implementation and maintenance of Lean warehouse principles (when applicable)
Enforce company compliance standards across the entire operation
Maintain a professional appearance always, while setting an example for employees alike
Ensure the planning and scheduling of third-party transportation services are executed in a timely manner (when applicable)
Manage and perform activities related to dispatching, routing, and tracking transportation
Support an environment that fosters open and positive team communication
Build a strong rapport with our service providers and clients
Communicate daily/shift goals of facility; devise, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed
Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships
Enforce location safety management plans
Support the Location Manager with ensuring successful compliance and performance of all vendors and service providers
Manage a team of direct reports (punctuality, performance PTO, discipline, coaching, etc.)

Requirements

What you’ll need

High School Diploma/GED or equivalent required (Bachelors Degree preferred)
3-5 years of warehouse, distribution, and/or supply chain operations preferred, with at least 1 year of supervisory experience strongly preferred
Exposure to Lean principles, systems, and tools (where applicable)
Must have reliable transportation to commute to the workplace and attend client meetings as necessary.

Benefits

Comp & perks

Equal Opportunity Employer
Drug Free workplace

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Lean principleswarehouse operationsdistribution operationssupply chain operationsdispatchingroutingtracking transportation

Soft Skills

client serviceteam communicationrelationship buildinggoal achievementcoachingmotivationprofessional appearance

Certifications

High School DiplomaGEDBachelor's Degree