Territory Manager

Riverstone Logistics

Territory Manager managing logistics operations for Riverstone Logistics across multiple client retail locations. Ensuring compliance and exceeding client service goals daily while maintaining relationships with key stakeholders.

Posted 4/13/2026full-timeGreensboro • North Carolina • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Responsible for consistently meeting and exceeding client service goals
Oversee the daily outbound operations of multiple client retail locations and their various components, ensuring compliance with company, client, local, state, and federal policies and regulations
Maintains a professional appearance always
Leverages routing software to ensure that all client deliveries are scheduled and tendered
Managing and maintaining communication regarding special requests from clients and their customers within their assigned territory
Ensures daily meetings with service providers and teams are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures
Interpret and share location KPIs with key stakeholders
Partner with motor carriers to facilitate compliance and delivery capacity for the client
Responsible for the upkeep and maintenance of all assigned assets, both from RLX and the client
Conduct daily onsite store audits to ensure client satisfaction with RLX deliverables
Collaborate with fellow peers on daily functions including work allocation, training, and problem resolution.

Requirements

What you’ll need

High School Diploma/GED or equivalent required (Bachelor's degree in a relevant field of study, or equivalent combination of education and experience strongly preferred)
1-2 years of last mile distribution, and/or supply chain operations experience
Must be proficient in Microsoft Office suite, specifically Excel and Power BI
Ability to learn new technology/software and processes quickly
Ability to complete work in a timely, accurate, and thorough manner
Effective verbal and written communication skills
Ability to exhibit a professional demeanor when dealing with conflict
Must have reliable transportation to commute to the workplace and attend client meetings as necessary.

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

last mile distributionsupply chain operationsrouting softwareMicrosoft ExcelPower BI

Soft Skills

client servicecommunicationproblem resolutionprofessional demeanortimely work completion

Certifications

High School DiplomaGED