Operations Supervisor

Riverstone Logistics

Operations Supervisor managing daily delivery operations at Riverstone Logistics. Overseeing team performance, reporting compliance, and client relations at the Lancaster, TX location.

Posted 4/13/2026full-timeLancaster • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee day-to-day delivery operations, including monitoring of morning loadout/check in
Ensure timely reporting of loadout/returns compliance as well as motor carrier compliance within client standards
Maintain professional working relationships with location management, peers, motor carriers, client employees, and other department managers
Supervise and review route monitoring utilizing client-specific software
Process and monitor returns through the client portal at participating locations
Serve as a main point of contact for escalations from the client
Schedule orders and notify the customer of their time windows for next day delivery

Requirements

What you’ll need

High School Diploma/GED or equivalent required
Strong people and operations supervisory skills
Experience utilizing Microsoft Office products (Excel, Teams, etc.)
Excellent verbal and written communications skills
Excellent interpersonal skills
Excellent customer service skills, including conflict resolution
Ability to adapt to changes in a fast-paced environment
Ability to embrace new technology
Operations or final mile delivery experience preferred

Benefits

Comp & perks

Health insurance
Competitive salary
Paid time off
Bonus opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations supervisionroute monitoringloadout compliancereturns processingconflict resolution

Soft Skills

verbal communicationwritten communicationinterpersonal skillscustomer serviceadaptability

Certifications

High School DiplomaGED