Operations Coordinator – Load Out

Riverstone Logistics

Operations Coordinator facilitating day-to-day load out and delivery operations for Riverstone Logistics. Ensuring compliance and maintaining relationships across various stakeholders in the logistics process.

Posted 4/13/2026full-timeKnightdale • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Facilitate day-to-day delivery operations, including the monitoring of morning loadout, delivery activity, evaluation of motor carrier needs, and customer service in accordance with agreed quality and production standards of the client
Oversee the load out process to verify that products are handled properly and loaded securely to minimize damage
Ensure timely reporting of loadout compliance as well as motor carrier compliance within industry fair standards and the agreed-upon communication mechanism
Maintain professional working relationships with location management, peers, motor carriers, client employees, and other department managers and personnel
Provide operational support to the distribution center team as needed, including assisting with audits and process improvements
Utilize client-specific routing software
Communicate with other departments on updates, meetings, and other as needed
Perform route monitoring utilizing client-specific software
Check in reschedules that are brought back by motor carriers
Process returns through the clients portal at participating locations
Move inventory safely using material handling equipment (as needed)
Serve as a point of contact for escalations from the client
Schedule orders and notify the customer of their time windows for next day delivery
Performing other duties as assigned (may vary based on client requirements)

Requirements

What you’ll need

High School Diploma/GED or equivalent required
Strong people and operational management skills
Experience utilizing Microsoft Office products (Excel, Teams, etc.)
Excellent verbal and written communications skills
Excellent interpersonal skills
Excellent customer service skills, including conflict resolution
Ability to adapt to changes in a fast-paced environment
Routing, scheduling, and checking on delivery status
Ability to embrace new technology

Benefits

Comp & perks

Equal Opportunity Employer
Drug Free workplace

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

routingschedulingdelivery status monitoringprocess improvementsinventory managementconflict resolution

Soft Skills

operational managementcommunicationinterpersonal skillscustomer serviceadaptability

Certifications

High School DiplomaGED