Operations Coordinator – Returns
Riverstone Logistics
full-time
Posted on:
Location Type: Office
Location: Spartanburg • South Carolina • United States
Visit company websiteExplore more
About the role
- Support the site leader to ensure operational effectiveness of individual client locations
- Ensure KPIs are met with proper planning and scheduling of distribution services
- Manage inventory returned to the site at the end of motor carrier routes
- Spend most of time in the office or warehouse maximizing performance of the site
- Adhere to LEAN six sigma principles through warehouse activities
- Follow SOPs for product return and truck check-in process
- Ensure accuracy for reason codes for each item returned
- Ensure timely reporting of returns compliance
- Provide support for dispatching, routing, and tracking transportation
- Communicate daily/shift goals of facility and groups
- Work with and motivate employees to ensure goal achievement
Requirements
- High School Diploma/GED or equivalent required
- Strong people and operational management skills
- Experience utilizing Microsoft Office products (Excel, Teams, etc.)
- Excellent verbal and written communications skills
- Excellent interpersonal skills
- Excellent customer service skills, including conflict resolution
- Ability to adapt to changes in a fast-paced environment
- Experience with routing, scheduling, and checking on delivery status
- Ability to embrace new technology
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementroutingschedulingreturns compliancedispatchingLEAN six sigmaperformance management
Soft Skills
operational managementcommunicationinterpersonal skillscustomer serviceconflict resolutionadaptabilitymotivation
Certifications
High School DiplomaGED