Operations Coordinator, Routing & Dispatch
Riverstone Logistics
full-time
Posted on:
Location Type: Office
Location: Kyle • Texas • United States
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About the role
- Facilitate day-to-day delivery operations, including monitoring of morning loadout/check in
- Ensure timely reporting of loadout/returns compliance
- Maintain professional working relationships with location management, peers, motor carriers, and other personnel
- Utilize client-specific routing software
- Communicate with other departments on updates, meetings, and other as needed
- Perform route monitoring utilizing client-specific software
- Process returns through the clients portal at participating locations
- Schedule orders and notify the customer of their time windows for next day delivery
Requirements
- High School Diploma/GED or equivalent required
- Strong people and operational management skills
- Experience utilizing Microsoft Office products (Excel, Teams, etc.)
- Excellent verbal and written communications skills
- Experience with dispatching software (Samsara, Dispatch Track) preferred
- Excellent customer service skills, including conflict resolution
- Ability to adapt to changes in a fast-paced environment
- Experience with routing, scheduling, and checking on delivery status
- Ability to embrace new technology
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
- Drug-free workplace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
routing softwaredispatching softwareschedulingdelivery status monitoringloadout compliancereturns processing
Soft Skills
people managementoperational managementverbal communicationwritten communicationcustomer serviceconflict resolutionadaptability
Certifications
High School DiplomaGED